Marvel M18AFWPL Specification Sheet

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•  If the product is within the first year warranty pe-

riod please call AGA MARVEL Customer Service at 

800.223.3900 for directions on how to obtain warranty 

coverage in your area.

•  If the product is outside the first year warranty period, 

AGA MARVEL Customer Service can provide indepen-

dent qualified servicers in your area.  This listing of in-

dependent qualified servicers is also available at www.

agamarvel.com under the service and support section.

 

•  In all correspondence regarding service, be sure to 

give the service number, serial number, (see page 4) 

located on your product’s serial plate, and proof of 

purchase.

•  Try to have information or description of nature of the 

problem, how long the unit has been running, the room 

temperature, and any additional information that may 

be helpful in quickly solving the problem.

•  Table F below is provided for recording pertinent infor-

mation regarding your product for future reference.

Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Service Number
Date Warranty Card Sent (Must 

be within 10 days of purchase).

Table F

If the unit appears to be malfunctioning, read through this 

manual first. If the problem persists, check the trouble-

shooting guide below. Locate the problem in the guide and 

refer to the cause and its remedy before calling for service. 

The problem may be something very simple that can be 

solved without a service call. However, it may be required 

to contact your dealer or a qualified service technician.

Never attempt to repair or perform maintenance on 

the unit until the main electrical power has been 

disconnected. Turning the unit control "OFF" does not 

remove electrical power from the units wiring.

If product does not start when plugged in, check the follow-

ing:

•  Does the light go on when the  freezer door is opened? 

If NOT, check, then...

•  Is the cord from the lower cabinet plugged into 

the module?

•  Is the power cord plugged in at the receptacle?

•  Is the circuit breaker or fuse ”on”? Check by 

plugging another electric device into the outlet.

•  If light DID go on when the door was opened...

•  Turn the defrost timer clockwise (might be in 

“defrost”) until compressor starts.

•  If motor “hums”, but does not start...

•  Check for adequate line voltage at the outlet.

•  The module may have been transported or 

stored on its side or upside down, causing 

temporary displacement of motor oil. Let rest 24 

hours, then plug in again.