Amana AQC0501DRW Use & Care Manual

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Are food packages blocking the lid? Rearrange containers 
so that they fit more tightly and take up less space.

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Are the gaskets dirty or sticky? Clean gaskets according to 
the directions in the “Freezer Care” section.

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Does the freezer wobble or seem unstable? Level the 
freezer. Refer to the “Location Requirements” section.

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Are the gaskets dirty or sticky? Clean gaskets according to 
the directions in the “Freezer Care” section.

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Has the local power failed? Unplug the freezer for 
30 minutes to allow the refrigeration system to equalize. 
During this time, keep the lid closed whenever possible.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If you 
still need help, follow the instructions below. 
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new Amana

®

 

appliance.
To locate factory specified replacement parts in your area, call us 
or your nearest designated service center.

For assistance, installation or service call Amana

®

 Appliances toll 

free: 1-800-843-0304.
Our consultants provide assistance with:

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Features and specifications on our full line of appliances.

■

Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and service 
companies. Amana

®

 Appliances designated service 

technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in the United States.

To locate the Amana

®

 appliances designated service company 

in your area, you can also look in your telephone directory 
Yellow Pages.

If you need further assistance, you can write to Amana

®

 

Appliances with any questions or concerns at:

Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692 

Please include a daytime phone number in your correspondence.

For assistance, installation or service toll free: 1-800-807-6777.
Our consultants provide assistance with:

■

Features and specifications on our full line of appliances.

■

Use and maintenance procedures.

■

Accessory and repair parts sales.

■

Referrals to local dealers, repair parts distributors, and service 
companies. Amana

®

 Appliances designated service 

technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada.

If you need further assistance, you can write to Amana

®

 

Appliances with any questions or concerns at:

Amana Brand Home Appliances
Customer eXperience Center
200 – 6750 Century Ave. 
Mississauga, ON L5N 0B7

Please include a daytime phone number in your correspondence.