Vinotemp VTCAVA3HEX Owner's Manual

Page of 14
 
TROUBLESHOOTING GUIDE 
 
We are very sorry to hear that you are having issues with your wine cellar. You can solve 
many common wine cellar problems easily, saving you the cost of a possible service call. Try 
the suggestions below to see if you can solve the problem before contacting Vinotemp at 
info@vinotemp.com. 
 
 
PROBLEM POSSIBLE 
CAUSE 
Wine cellar is not 
cooling 
•  Unit is not plugged in. 
•  There is no power at the wall outlet.  
•  The circuit breaker tripped or there is a blown fuse. 
•  The cellar is not turned on. 
Interior of wine 
cellar is too warm 
•  Check the temperature control setting for each zone. 
Adjust to a colder setting if needed. 
•  External environment may be too warm. 
•  The door has been opened frequently. 
•  Wine bottles were recently added, allow enough time for 
wine to reach desired temperature.  
•  The door gaskets do not seal properly. 
Wine is too cold 
•  Check the temperature control setting for each zone. 
Adjust to a warmer setting if needed. 
Moisture builds up 
on cellars interior 
or exterior 
•  This is normal during periods of increased humidity.  
•  Door has been opened for long periods of time.  
•  Door has been opened frequently. 
•  Door gaskets do not seal properly. 
The doors won’t 
close properly 
•  The appliance is not level. 
•  The door magnetic seal is dirty. 
•  The shelves are out of position. 
•  Wine bottles inside the unit are too long. 
11 
 
 
1 7 6 2 1   S o u t h   S u s a n a   R o a d ,   R a n c h o   D o m i n g u e z ,   C a l i f o r n i a   9 0 2 2 1  
i n f o @ v i n o t e m p . c o m