KitchenAid BCG111OB Owner's Manual

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9
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our 
products meets the exacting standards of 
the KitchenAid
®
 brand that, if your coffee 
grinder should fail within the first year of 
ownership, KitchenAid Canada will replace 
your coffee grinder with an identical or 
comparable replacement. Your replacement 
unit will also be covered by our one year 
limited warranty. Please follow these 
instructions to receive this quality service. 
If your KitchenAid
®
 coffee grinder should fail 
within the first year of ownership, take the 
coffee grinder or ship collect to an 
Authorized KitchenAid Service Centre.
In the carton, include your name and 
complete shipping address along with a 
copy of the proof of purchase (register 
receipt, credit card slip, etc.). Your 
replacement coffee grinder will be returned 
prepaid and insured. If you are unable to 
obtain satisfactory service in this manner 
call our toll-free Customer eXperience 
Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid
®
 coffee grinder is covered 
by a one-year limited warranty from the date 
of purchase. KitchenAid will pay for 
replacement parts and labor costs to correct 
defects in materials and workmanship. 
Service must be provided by an Authorized 
KitchenAid Service Center. 
Take the coffee grinder or ship prepaid and 
insured to an Authorized KitchenAid Service 
Center. Your repaired coffee grinder will be 
returned prepaid and insured. If you are 
unable to obtain satisfactory service in this 
manner, call toll-free 1-800-541-6390 to 
learn the location of a Service Center near 
you.
How to Arrange for Service after the Warranty Expires – All Locations
For service information in the 50 United 
States, District of Columbia, and Puerto 
Rico, 
call toll-free 1-800-541-6390. 
Or write to: 
Customer Satisfaction Center 
KitchenAid Portable Appliances 
P.O. Box 218 
St. Joseph, MI 49085-0218 
Or contact an Authorized Service Center 
near you. 
For service information in Canada, call 
toll-free 1-800-807-6777. 
Or write to: 
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Service Outside these Locations
Consult your local KitchenAid dealer or the 
store where you purchased the coffee 
grinder for information on how to obtain 
service.
For service information in Mexico, 
call the KitchenAid line 01-800-002-2767 
How to Order Accessories and Replacement Parts
To order accessories or replacement 
parts for your coffee grinder in the 50 
United States, District of Columbia, and 
Puerto Rico, 
call toll-free 1-800-541-6390 
Monday through Friday, 8 a.m. to 8 p.m. 
(Eastern Time), or Saturday, 10 a.m. to 
5 p.m. 
Or write to: 
Customer Satisfaction Center 
KitchenAid Portable Appliances 
P.O. Box 218 
St. Joseph, MI 49085-0218 
To order accessories or replacement 
parts for your coffee grinder in Canada, 
call toll-free 1-800-807-6777. 
Or write to: 
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7 
To order accessories or replacement 
parts for your coffee grinder in Mexico, 
call the KitchenAid line 01-800-002-2767