LG LDG3036BD User Manual

English - 35

TROUBLESHOOTING

Troubleshooting

PROBLEM

SOLUTION

The refrigerator

does not work at

all or it does not

chill sufficiently.

• Check if the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?

Try setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from

circulating?

The food in the

fridge is frozen.

• Is the temperature control on the display panel set to the correct temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the fridge?

You hear unusual

noise or sounds.

• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from

circulating?

• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.

It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.

The front corners

of the appliance

are hot and

condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the front corners of the

refrigerator to prevent condensation.

• Is the refrigerator door ajar?

Condensation can occur when you leave the door open for a long time.

• Water condensation in a drawer may occur if the drawer contains vegetables.

The condensation will dissipate naturally as time passes.

Ice is not

dispensing.

• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function?

Make sure Ice is set to Cubed or Crushed.

• Are there any ice clumps in the ice maker bucket? Remove them.
• Is the freezer temperature too warm?

Try setting the freezer temperature lower.

You can hear

water bubbling in

the refrigerator.

• This is normal.

The bubbling comes from the refrigerant coolant liquid circulating through the
refrigerator.

There is a bad

smell in the

refrigerator.

• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is

airtight.

• Clean out your freezer periodically and throw away any spoiled or suspect food.

Frost forms on

the walls of the

freezer.

• Is the air vent blocked?

Remove any obstructions so air can circulate freely.

• Allow sufficient space between the foods stored for efficient air circulation.
• Is the freezer door closed properly?

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