GE JB640SF-SS Owner's Manual
28
49-80689
Troubleshooting tips (Cont.) ... Before you call for service
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Sometimes the oven
takes longer to preheat
to the same temperature
takes longer to preheat
to the same temperature
Cookware or food in oven.
The cookware or food in the oven will cause the oven to take
longer to preheat. Remove items to reduce preheat time.
longer to preheat. Remove items to reduce preheat time.
Number of racks in oven.
Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
longer to preheat. Remove some racks.
Different cooking modes.
The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake).
to heat the oven for the specific cooking mode. Some modes
will take longer than others (i.e. convection bake).
Display flashes
Power failure.
Reset the clock.
Unable to get the display
to show “SF”
to show “SF”
Oven control pads were not
touched properly.
touched properly.
The BROIL HI/LO and BAKE pads must be touched at the
same time and held for 3 seconds.
same time and held for 3 seconds.
Control signals after
entering cooking time or
start time
entering cooking time or
start time
You forgot to enter a bake
temperature or cleaning time.
temperature or cleaning time.
Touch the BAKE pad and desired temperature or the SELF
CLEAN pad and desired clean time.
CLEAN pad and desired clean time.
Oven racks are difficult
to slide
to slide
The shiny, silver-colored
racks were cleaned in a self-
clean cycle.
racks were cleaned in a self-
clean cycle.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do
not spray with Pam
wipe the edges of the oven racks with the paper towel. Do
not spray with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
smoothly or drags
The drawer is out of
alignment.
alignment.
Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
Care and cleaning of the range section.
Drawer is over-loaded or load
is unbalanced.
is unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent
When using the ovens, it is
normal to see steam coming
out of the oven vents. As the
number of racks or amount of
food being cooked increases,
the amount of visible steam
will increase.
normal to see steam coming
out of the oven vents. As the
number of racks or amount of
food being cooked increases,
the amount of visible steam
will increase.
This is normal.
Excessive condensation
in the drawer
in the drawer
Liquid in drawer.
Remove liquid.
Uncovered foods.
Cover food with lid or aluminum foil.
Temperature setting too high.
Reduce temperature setting.
Water remaining on
oven floor after Steam
Clean cycle
oven floor after Steam
Clean cycle
This is normal.
Remove any remaining water with a dry cloth or sponge.
Oven will not steam
clean
clean
Display flashes HOT.
Allow the oven to cool to room temperature and reset the
controls.
controls.
Oven controls improperly set.
See the Using Steam Clean section.
Oven door is not closed.
Make sure you close the door to start steam clean cycle.