Philips 221T1SB1/00 User Manual

Page of 21
16
audio cable is connected to AUDIO L/R 
or AUDIO IN (mini-jack only).
Computer connection issues
The computer display on the TV is not stable:
Check that a supported resolution and 
 •
refresh rate is selected on the computer.
Set the TV picture format to unscaled.
 •
Contact us
If you cannot resolve your problem, refer to 
the FAQs for this TV at www.philips.com/
support. 
If the problem remains unresolved, contact 
Philips Consumer Care in your country as 
listed in this User Manual.
Warning
Do not attempt to repair the TV yourself. This 
 
may cause severe injury, irreparable damage to 
your TV or void your warranty.
Note
Make a note of your TV model and serial 
 
number before you contact Philips. These 
numbers are printed on the back of the TV 
and on the packaging.
The picture does not fit the screen; it is too
big or too small:
Try using a different picture format.
 •
The picture position is incorrect:
Picture signals from some devices may 
 •
not fit the screen correctly. Check the 
signal output of the device.
Sound issues
There is a picture but no sound from the TV:
Note
If no audio signal is detected, the TV 
 
automatically switches the audio output off 
— this does not indicate malfunction.
Check that all cables are properly 
 •
connected.
Check that the volume is not set to 0.
 •
Check that the sound is not muted.
 •
There is a picture but the sound quality is 
poor:
Check that the sound settings are 
 •
correctly set.
There is a picture but sound comes from one 
speaker only:
Verify that sound balance is set to the 
 •
centre.
HDMI connection issues
There are problems with HDMI devices:
Note that HDCP support can delay the 
 •
time taken for a TV to display content 
from a HDMI device. 
If the TV does not recognise the HDMI 
 •
device and no picture is displayed, try 
switching the source from one device to 
another and back again.
If there are intermittent sound 
 •
disruptions, check that output settings 
from the HDMI device are correct.
If a HDMI-to-DVI adaptor or HDMI to 
 •
DVI cable is used, check that an additional 
EN