EdgeStar TWR281 User Manual

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service, maintenance, and usage conditions. This warranty applies to the 
purchase and use of this product in residential settings within the United 
States of America. 
 
WHAT IS NOT COVERED: 
The following limitations apply to the coverage of this warranty: 
Optional accessories, attachments, and appearance items are excluded from 
warranty coverage, as is shipping damage, and any damage caused by 
improper voltage or any other misuse, including abnormal service, handling, 
or usage.   
This warranty does not cover normal wear and tear on parts or replacement of 
parts designed to be replaced, e.g. filters, etc. 
This warranty does not cover service trips to deliver, pick-up, repair, or install 
the product, or to instruct in proper usage of the product. 
Damages or operating problems resulting from abuse, operation outside 
environmental specifications, uses contrary to instructions provided in the 
owner’s manual, accidents, vermin, fire, flood, improper installation, 
unauthorized service, acts of God, unauthorized installation or modification, or 
commercial use are excluded from warranty coverage. 
This warranty does not cover labor incurred 91 days or more after the date of 
original purchase. 
This warranty does not cover use of EdgeStar products in commercial 
settings. 
 
DESCRIPTION OF WARRANTY SERVICE: 
All defective product components covered by this warranty will be repaired or 
replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s 
authorized repair facility during the first 90 days from the date of original 
purchase. 
All defective product components covered by this warranty will be repaired or 
replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized 
repair facility during the time period beginning on the 91
st
 day from the date of 
original purchase and ending one year from the date of original purchase. 
During this time period, parts will be supplied free of charge, but labor charges 
will apply. 
All replacement parts and units will be new, remanufacturered, or refurbished. 
All products and components replaced by EdgeStar under warranty service 
become the property of EdgeStar. 
 
 
OBTAINING WARRANTY SERVICE: 
Contact EdgeStar for troubleshooting assistance and warranty service 
authorization at 1-866-319-5473. Please have your order receipt available to 
confirm the date of purchase. 
Once an EdgeStar authorized representative has confirmed that your product 
is eligible for warranty service, the product must be returned to an EdgeStar 
authorized repair facility. 
The purchaser is solely responsible for prepaying all shipping related costs to 
and from the repair facility. 
EdgeStar is not responsible for damage resulting from shipper mishandling or 
improper packaging. 
 
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