Lexmark 41G0100 User Manual

Page of 278
Shadow images appear on prints
C
HECK
 
THE
 
PAPER
 
TYPE
 
AND
 
WEIGHT
 
SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1
From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings.
2
Before sending the job to print, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
M
AKE
 
SURE
 
THE
 
PHOTOCONDUCTOR
 
IS
 
NOT
 
DEFECTIVE
Replace the defective photoconductor.
M
AKE
 
SURE
 
THE
 
PRINT
 
OR
 
TONER
 
CARTRIDGE
 
IS
 
NOT
 
LOW
 
ON
 
TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge.
C
ONTACT
 
CUSTOMER
 
SUPPORT
If the problem continues, the printer may need to be serviced.
Skewed print
C
HECK
 
THE
 
PAPER
 
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
HECK
 
THE
 
PAPER
Make sure you are using paper that meets the printer specifications.
Troubleshooting
248