Toshiba P30 Series User Manual

Satellite P30 Series

Chapter 8

Troubleshooting

TOSHIBA designed the computer for durability. However, should problems 

occur, following the procedures in this chapter can help to determine the 

cause.
All readers should become familiar with this chapter. Knowing what might 

go wrong can help prevent problems from occurring.

Problem solving process

Resolving problems will be much easier if you observe the following 

guidelines:

■

Stop immediately when you recognize a problem exists. Further action 

may result in data loss or damage. You may destroy valuable 

problem-Related information that can help solve the problem.

■

Observe what is happening. Write down what the system is doing and 

what actions you performed immediately before the problem occurred. 

If you have a printer attached, print a copy of the screen using PrtSc.

■

Isolate the problem. Using the tools available to you, such as the 

troubleshooting tips in this chapter, try to discover the specific actions 

that caused the problem.

The questions and procedures offered in this chapter are meant as a guide, 

they are not definitive problem solving techniques. Many problems can be 

solved simply, but a few may require help from your dealer. If you find you 

need to consult your dealer or others, be prepared to describe the problem 

in as much detail as possible.