Toshiba P30 Series User Manual

Page of 165
User’s Manual
8-15
Troubleshooting
USB mouse
USB
Refer also to your USB device’s documentation.
Problem 
Procedure
On-screen pointer 
does not respond to 
Pad operation.
The system might be busy. If the pointer is 
shaped as an hourglass, wait for it to resume its 
normal shape and try again to move it.
Make sure the mouse is properly connected to 
the USB port.
Double-tapping does 
not work.
Try changing the double-click speed setting in 
the mouse control utility.
1. Open the Control Panel, select the Mouse 
icon and press Enter.
2. Click the Buttons tab.
3. Set the double-click speed as instructed and 
click OK.
The mouse pointer 
moves too fast or too 
slow.
Try changing the speed setting in the mouse 
control utility.
1. Open the Control Panel, select the Mouse 
icon and press Enter.
2. Click the Pointer Options tab.
3. Set the speed as instructed and click OK.
The mouse pointer 
moves erratically.
The mouse might be dirty. Refer to your mouse 
documentations for instructions on cleaning.
If problems persist, contact your dealer.
Problem 
Procedure
USB device does not 
work.
Check for a firm cable connection between the 
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly 
installed. Refer to your Windows documentation 
for information on checking the drivers.
If problems persist, contact your dealer.