Toshiba A10 User Manual

User’s Manual

8-3

Troubleshooting

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or

attached peripherals. Basic problems may occur in the following areas:

Software

The problems may be caused by your software or disk. If

you cannot load a software package, the media may be

damaged or the program might be corrupted - in these

instances try loading another copy of the software if

possible.
If an error message appears while you are using a software

package you should refer to the documentation supplied

with it as this will usually include a problem solving section

or a summary of error messages.
Next, you should check any error messages against the

operating system documentation.

Hardware

If you cannot find a software problem, you should then

check the setup and configuration of your hardware. First

run through the items in the preliminary checklist as

described previously then, if you still cannot correct the

problem, try to identify the source - the next section

provides checklists for individual components and

peripherals.

Before using a peripheral device or application software that is not an

authorized Toshiba part or product, make sure the device or software can

be used with your computer. Use of incompatible devices may cause injury

or may damage your computer.

■

System start-up

■

Self test

■

Power

■

Password

■

Keyboard

■

Internal display panel

■

Hard disk drive

■

DVD-ROM drive

■

DVD-ROM&CD-R/RW drive

■

DVD Super Multi drive

■

USB floppy diskette drive

■

PC Card

■

ExpressCard

■

Smart Card

■

SD/SDHC Card

■

Memory Stick

■

xD picture card

■

MultiMediaCard

■

Dual Pointing Device

■

Fingerprint Sensor

■

USB device

■

eSATA device

■

Additional memory module

■

Sound system

■

Volume control dial

■

External monitor

■

i.LINK (IEEE1394) device

■

Modem

■

LAN

■

Wireless LAN

■

Bluetooth

■

Recovery Discs