Lucent Technologies 518-456-151 User Manual

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VMS-AA
Automated Attendant service of PARTNER MAIL™ or
PARTNER MAIL VS™, which must be purchased separately.
If the receptionist does not answer an incoming call, VMS-AA
lets the caller select an extension or route. Programmed using
option 1 of Group Call Distribution {#206} for Hunt Group 7.
ASA
Automatic System Answer (ACS R2.0 or later only) plays
a recorded message, then places the call on hold, disconnects
the call, or continues to ring available extensions.
Hunt Group
Hunt Group sends incoming calls directly to an extension in
the specified group 1–6. Programmed using option 1 of Group
Call Distribution {#206}.
VMS-Mail
Voice Mail coverage of personal line by PARTNER MAIL
®
 or
PARTNER MAIL VS
®
,
 or the PARTNER Voice Messaging PC
Card which must be purchased separately. Sends unanswered
incoming calls directly to the line owner’s mailbox.
NOTE: You can use option 3 of Group Call Distribution {#206}
or Line Coverage Extension {#208} to specify VMS-Mail lines
for ownership. With the #206 option, calls are routed to the
user’s voice mailbox after four rings. The #208 option provides
more flexibility because calls are routed after the number of
rings specified with VMS Cover Rings {#117}, if the extension
has VMS Cover on. The user also can turn on Do Not Disturb
to send calls on the owned line immediately to VMS coverage.
Write Ext. No. for Call Cover {#208}
(ACS R2.0 or later only) If the customer wants a user who has a personal or
individual line to be able to activate Call Coverage for that line, identify that
user’s extension number in this column. Programmed using Line Coverage
Extension {#208}.
NOTE: Only one owner can be assigned to a specific line. However, multiple
lines can be assigned ownership of the same extension.
Write User’s Name for Personal or Owned Line
or Identify Equipment for Dedicated Line
For a personal, owned, or dedicated line, write the user name or equipment
description (for example, “Fax”); otherwise, leave blank. (If another user
provides backup call coverage on the line, note the name of that user in
parentheses.) Use Form B2 to record custom extension assignments.
Check if Caller ID Service
Check this column to indicate lines on which local telephone company Caller
ID service is provided. For dial-code features that support this service, see
Form C.
Form A Supplemental Instructions:
System Configuration
Salesperson completes items 1–12.
Sales Support Representative completes items 13–15.
6. Configure Hardware for Hybrid Mode
Check “Yes” if the customer wants line pooling capabilities; otherwise check
“No.” This feature is available only if you are using PARTNER ACS R2.0 or
later.
By default, the system is configured for Key mode. Changing to Hybrid mode
requires Lucent Technologies Authorized Personnel to administer the system at
installation.
IMPORTANT: In the U.S., a PARTNER ACS system installation for Hybrid
mode requires Federal Communications Commission (FCC) registration informa-
tion to be reported to the customer’s local telephone company. This includes the
system’s operating mode (MF for Hybrid mode) and its FCC registration number,
which can be found on the right side of the primary carrier. Although it is the
customer’s responsibility to report FCC registration information, it is highly
recommended that you report this information for the customer.
8. System Lines
Enter information about individual lines in the table. Be sure to list the lines
assigned to 
all extensions first, followed by personal and dedicated lines.
Write R if Rotary (Dial Pulse) Line {#201}
Leave blank for touch-tone lines.
Hybrid Mode Only—Write auxiliary pool 881, 882, 883, or No Pool {#207}
The default for Hybrid mode is all lines assigned to the main pool (880). To
create auxiliary pools, specify the auxiliary pool access code 881, 882, or
883. To identify lines that can be assigned to pooled extensions as individual
lines, write “No Pool.”
Line Coverage—You can select one per line
If desired, identify an automated answering option for incoming calls on each
line. (If all calls on a line should be covered by a human operator, leave all
line coverage columns blank for that line.) To avoid confusing callers, it is
recommended that 
only one of the following options be used to handle
incoming calls throughout the system.
AA
Automated attendant, which must be purchased separately.
DXD
Direct Extension Dialing (ACS R2.0 or later only) lets callers
dial extensions without waiting for the receptionist.