Viking VWC11150GRSS User Manual
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Service & Registration
If service is required after checking the troubleshooting guide, call your
dealer or authorized service agency. The name of the authorized
service agency can be obtained from the dealer or distributor in your
area.
dealer or authorized service agency. The name of the authorized
service agency can be obtained from the dealer or distributor in your
area.
When you make a service call, be sure to have the following
information handy:
information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range, LLC
at (888) 845-4641 or write to:
or if you continue to have service problems, contact Viking Range, LLC
at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated
below. You will need it if service is ever
required. The model and serial number for
your undercounter refrigeration unit are
located in the top right under the control
housing.
below. You will need it if service is ever
required. The model and serial number for
your undercounter refrigeration unit are
located in the top right under the control
housing.
Model No. _________________________________________________________________________
Serial No. ___________________________________________________________________________
Date of Purchase __________________________________________________________________
Date Installed ______________________________________________________________________
Dealer’s Name _____________________________________________________________________
Address _____________________________________________________________________________
________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to
insure protection under the warranty.
insure protection under the warranty.
Keep this manual with your refrigerator for future reference.
Model and
Serial number
Serial number
VRCI/VBCI/VWCI/VRDI UNDERCOUNTER REFRIGERATION WARRANTY
(INDOOR MODELS)
THREE YEAR FULL WARRANTY
Undercounter refrigeration and all of their components and accessories, except as detailed below*,
are warranted to be free from defects in material or workmanship under normal household use for a
period of three (3 ) years from the date of original retail purchase. Viking Range, LLC
warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective
during the warranty period
are warranted to be free from defects in material or workmanship under normal household use for a
period of three (3 ) years from the date of original retail purchase. Viking Range, LLC
warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective
during the warranty period
*FULL NINETY (90) DAY COSMETIC WARRANTY:
Painted and decorative items are warranted to
be free from defective materials or workmanship for a period of ninety (90) days from the date of
original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN
NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full
warranty applies to applications where use of the product extends beyond normal residential use,
but the warranty period for products used in such applications is ninety (90) days. Examples of
applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches,
yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories
are warranted to be free from defective material or workmanship for a period of ninety (90) days
from the date of original retail purchase. This warranty excludes use of the product in all
commercial locations such as restaurants, food service locations and institutional food service
locations.
but the warranty period for products used in such applications is ninety (90) days. Examples of
applications covered by this warranty are bed and breakfasts, fire stations, private clubs, churches,
yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories
are warranted to be free from defective material or workmanship for a period of ninety (90) days
from the date of original retail purchase. This warranty excludes use of the product in all
commercial locations such as restaurants, food service locations and institutional food service
locations.
SIX YEAR FULL WARRANTY
Any sealed refrigeration system component, as listed below, is warranted to be free from defective
materials or workmanship in normal household use during the fourth through the sixth year from
the date of original retail purchase. Viking Range, LLC warrantor, agrees to repair or
replace, at its option, any part which fails or is found to be defective during the warranty period.
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting
Tubing, Dryer/Strainer
materials or workmanship in normal household use during the fourth through the sixth year from
the date of original retail purchase. Viking Range, LLC warrantor, agrees to repair or
replace, at its option, any part which fails or is found to be defective during the warranty period.
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting
Tubing, Dryer/Strainer
TWELVE YEAR LIMITED WARRANTY
Any sealed refrigeration system component, as listed above, which fails due to defective materials or
workmanship in normal household use during the seventh through the twelfth year from the date of original
retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other
costs, including labor.
workmanship in normal household use during the seventh through the twelfth year from the date of original
retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other
costs, including labor.
LIMITED LIFETIME WARRANTY
During the life of the product, any stainless steel parts found to be defective in material or
workmanship will be repaired or replaced, free of charge for the part itself, with the owner paying
all other costs, including labor. This warranty excludes surface corrosion or rust, scratches,
discoloration, water or atmospheric conditions, or cleaning practices which are part of normal
residential use.
workmanship will be repaired or replaced, free of charge for the part itself, with the owner paying
all other costs, including labor. This warranty excludes surface corrosion or rust, scratches,
discoloration, water or atmospheric conditions, or cleaning practices which are part of normal
residential use.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each
transferee owner of the product during the term of the warranty and applies to products purchased and
located in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic,
and Haiti). Products must be purchased in the country where service is requested. If the product or one
of its component parts contains a defect or malfunction during the full warranty period after a reasonable
number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either
a refund or replacement of the product or its component part or parts. Replacement of a component
part includes its free installation, except as specified under the limited warranty. Under the terms of this
warranty, service must be performed by a factory authorized Viking Range, LLC service agent or
representative. Service will be provided during normal business hours, and labor performed at overtime
or premium rates shall not be covered by this warranty.
transferee owner of the product during the term of the warranty and applies to products purchased and
located in the United States, Canada, Mexico, and the Caribbean (excluding Cuba, Dominican Republic,
and Haiti). Products must be purchased in the country where service is requested. If the product or one
of its component parts contains a defect or malfunction during the full warranty period after a reasonable
number of attempts by the warrantor to remedy the defect or malfunction, the owner is entitled to either
a refund or replacement of the product or its component part or parts. Replacement of a component
part includes its free installation, except as specified under the limited warranty. Under the terms of this
warranty, service must be performed by a factory authorized Viking Range, LLC service agent or
representative. Service will be provided during normal business hours, and labor performed at overtime
or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for service.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range, LLC can contact you should any question of
safety arise which could affect you.
providing proof of purchase upon request, and making the appliance reasonably accessible for service.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,
return the Owner Registration Card so that Viking Range, LLC can contact you should any question of
safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.
jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized
Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized
Viking Range, LLC service agency or representative. This warranty does not apply to commercial usage.
Warranty