KitchenAid KSSP36QKS02 User Manual

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Allow 24 hours 

for the refrigerator to cool completely.

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Has a large amount of water been recently dispensed? 
Allow 24 hours for the water to cool completely. 

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The first glass of 

water may not be cool. Discard the first glass of water.

The warmth is probably due to normal operation of the 
automatic exterior moisture control. If still concerned, call for 
service.

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This 

prevents the movement of cold air from the freezer to the 
refrigerator. Remove any objects from in front of the air vents. 
See the “Ensuring Proper Air Circulation” section for the 
location of air vents.

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The refrigerator will warm 

when this occurs. Keep the refrigerator cool by getting all 
items out at one time, keeping food organized, and closing 
the door as soon as possible.

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Adding a large amount of food 

warms the refrigerator. It can take several hours for the 
refrigerator to return to the normal temperature.

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See the “Using the Controls” section.

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 For models with digital 

controls, turn the unit OFF then ON again to reset. See the 
“Using the Controls” section. If this does not correct the 
problem, call for service.

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Remove any 

objects from in front of the air vents. See the “Ensuring 
Proper Air Circulation” section for the location of air vents.

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Avoid humidity buildup by 

getting all items out at one time, keeping food organized, and 
closing the door as soon as possible. 

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It is normal for moisture to build up 

inside the refrigerator when the room air is humid.

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Check that all food is 

securely wrapped. Wipe off damp food containers before 
placing in the refrigerator.

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See the “Using the Controls” section.

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It is normal for 

droplets to form after the refrigerator self-defrosts.

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Rearrange 

containers so that they fit more tightly and take up less 
space.

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For models 

with an interior ice bin, push the ice bin in all the way. If the 
ice bin does not go in all the way, it may not be put in straight. 
Pull it out and try again. For models with an ice bucket 
located on the freezer door, the bucket should sit level. To 
remove the bucket, press the release button on the right side 
of the bucket and lift straight up. Replace the bucket in the 
door making sure it is properly aligned and snapped securely 
into place. See the “Ice Maker and Storage Bin/Bucket” 
section.

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Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets 
back into their correct positions. See the “Crisper and Crisper 
Covers” section for more information.

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Clean gaskets according to the 

directions in the “Cleaning” section.

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Level the 

refrigerator. See the “Adjust Doors” and “Level Refrigerator” 
sections in the Installation Instructions.

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Clean gaskets according to 

the directions in the “Cleaning” section.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new 
KITCHENAID

®

 

appliance.

To locate factory specified replacement parts in your area, call 
our Customer Interaction Center telephone number or your 
nearest designated service center.