KitchenAid KSCS25INWH01 User Manual

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7
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com     In Canada, www.kitchenaid.ca
Refrigerator Operation
The refrigerator will not operate
Power cord unplugged? Plug into a grounded 3 prong 
outlet.
Is outlet working? Plug in a lamp to see if the outlet is 
working.
Household fuse blown or circuit breaker tripped? Replace 
the fuse or reset the circuit breaker. If the problem continues, 
call an electrician.
Are controls on? Make sure the refrigerator controls are on. 
See “Using the Controls.”
New installation? Allow 24 hours following installation for the 
refrigerator to cool completely.   
NOTE: Adjusting the temperature controls to coldest setting will 
not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its 
high-efficiency compressor and fans. To maximize energy 
efficiency, the compressor changes speed to provide just the 
right amount of cooling as it is needed. Your refrigerator may run 
as much as 100% of the time, but it will still use less energy than 
an older refrigerator. You may notice that it runs more often when 
the room is warm, a large amount of food is added to either 
compartment, or the doors are opened often.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this 
reduction, you may hear intermittent noises from your new 
refrigerator that you did not notice from your old model. Below 
are listed some normal sounds with an explanation.
Buzzing - heard when the water valve opens to fill the ice 
maker
Pulsating - fans/compressor adjusting to optimize 
performance
Rattling - flow of refrigerant, water line, or from items placed 
on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during 
defrost cycle
Popping - contraction/expansion of inside walls, especially 
during initial cool-down
Water running - may be heard when water melts during the 
defrost cycle and runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the 
ice maker mold.
The doors will not close completely
Check the following:
Are food packages blocking the door open?  
Are all bins and shelves pushed back into the correct 
positions? 
The doors are difficult to open
Are the gaskets dirty or sticky? Clean gaskets with mild 
soap and warm water.
Has the door been opened and closed within the last few 
seconds?
 Wait at least 30 seconds to reopen the doors.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, 
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.