KitchenAid KSCS25INSS00 User Manual

This is an indication of low water pressure.
Check the following:

■

Is the water shutoff valve fully open?

■

Are there kinks in the water lines that could restrict water 
flow?

■

If you are using a water filter, remove the filter and operate the 
dispenser. If water flow increases, the filter is clogged or 
incorrectly installed. 

■

Is a reverse osmosis water filtration system connected to your 
cold water supply? See “Water Supply Requirements” in 
either the Installation Instructions or the Use & Care Guide. 

■

If you still have questions regarding your water pressure, call a 
licensed, qualified plumber.

■

Are the plumbing connections new, causing discolored or off-
flavored ice? 

■

Have the ice cubes been stored too long? 

■

Does the freezer and ice bin need to be cleaned? 

■

Has food in the freezer or refrigerator been wrapped properly? 

■

Does the water contain minerals (such as sulfur)? A filter may 
need to be installed to remove the minerals.

■

Is there a water filter installed on the refrigerator? Gray or dark 
discoloration in ice indicates that the water filtration system 
needs additional flushing. 

■

Is the freezer door closed completely? 

■

Is the ice bin installed correctly?

■

Is there ice in the bin? 

■

Has the ice frozen in the ice bin? 

■

Is ice stuck in the delivery chute? 

■

Has the wrong ice been added to the bin? Use only cubes 
produced by the current ice maker. 

■

Has the ice melted around the auger (metal spiral) in the 
ice bin? Dump the ice cubes and clean the ice bin. See “Ice 
Maker and Storage Bin.”

■

Is the ice dispenser stalling while dispensing “crushed” 
ice? Change the ice button from “crushed” to “cubed.” If 
cubed ice dispenses correctly, depress the button for 
“crushed” ice and begin dispensing again. 

■

Has the dispenser arm been held in too long? Ice will stop 
dispensing when the arm is held in too long. Wait 3 minutes 
for dispenser motor to reset before using again.

■

Is the freezer door closed completely?

■

Is the water shutoff valve not turned on, incorrectly installed or 
clogged? 

■

Is the water line connected at the source? 

■

Is there a kink in the home water source line? 

■

Has the water system not filled? The water system needs to 
be filled the first time it is used.

■

Is the refrigerator connected to a cold water line with 
water pressure of at least 30 psi? The water pressure to the 
home determines the flow from the dispenser. 

■

Is there a water filter installed on the refrigerator? The filter 
may be clogged or incorrectly installed.

■

Is a reverse osmosis water filtration system connected to 
your cold water supply? See “Water Supply Requirements” 
in either the Installation Instructions or the Use & Care Guide. 

■

Is the glass not being held under the dispenser long enough? 

■

Has the water system been flushed since installation or 
changing filters? 

NOTE: Water from the dispenser is only chilled to 50°F (10°C).

■

Has the refrigerator been newly installed or a large 
amount of water recently dispensed? Allow 24 hours for the 
refrigerator to cool completely.

■

Has water not been recently dispensed? The first glass of 
water may not be cool. Discard the first glass of water.