Estate TMH16XS User Manual

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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has the circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.
Is the appliance wired properly?
See Installation Instructions provided with your microwave 
oven.
Microwave oven will not operate
Is the door completely closed?
Firmly close door.
Is a spacer (on some models) attached to the inside of the 
door?
Remove spacer, then firmly close door.
Is the electronic oven control set correctly?
See “Microwave Oven Control” section.
On some models, is the Control Lock set?
See “Control Lock” section.
On some models, is the Demo Mode activated?
See “Demo Mode” section.
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 
100% cooking power. If water does not heat, call for service. 
See “Assistance or Service” section.
Microwave oven makes humming noise
This is normal and occurs when the power supply switches 
the magnetron on and off.
Microwave oven door looks wavy
This is normal and will not affect performance.
Turntable will not operate
Has the tape been removed from turntable hub?
See “Turntable” section.
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely 
on the turntable support.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and 
rollers. Replace turntable support. Replace turntable. Place 
1 cup (250 mL) of water on the turntable, then restart 
microwave oven. If it still is not working, call for service. See 
“Assistance or Service” section. Do not operate the 
microwave oven without turntable and turntable support 
working properly.
Turntable alternates rotation directions
This is normal and depends on motor rotation at the 
beginning of the cycle.
Display shows messages
Is the display showing “:”?
There has been a power failure or the clock time has been 
turned off. See “Display” section to clear display. See “Clock” 
section to reset the clock or to turn it on.
Is the display showing a letter followed by a number?
See “Display” section to clear. If it reappears, call for service. 
See “Assistance or Service” section.
Display shows time countdown, but is not operating
Is the Timer in use?
See “Timer” section.
On some models, is the Demo Mode in use?
See “Demo Mode” section.
Tones are not sounding
Are tones turned off?
See “Tones” section.
Steam is coming from the vent grille
Some steam is normal.
Fan running slower than usual
Has the microwave oven been stored in a cold area? 
The fan will run slower until the microwave oven warms up to 
normal room temperature.
Fan running during microwave cooking
This is normal. The fan comes on at low speed to cool the 
microwave oven. See “Vent Fan” section.