Cisco Systems 3200 User Manual

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B-4
Cisco 3200 Series Router Hardware Reference
OL-5816-10
Appendix B      SFP Module Replacement
Error Messages
Error Message   Transceiver module inserted in 
port
Explanation   
The online insertion and removal (OIR) facility detected a newly inserted transceiver 
module for the interface specified in the error message. 
Error Message   INIT_FAILURE: Detected for transceiver module in port, module disabled 
Explanation   
An initialization failure occurred for the transceiver module for the interface specified 
in the error message. This condition could be caused by software, firmware, or hardware problem. 
As a result of the error, the module is disabled. 
Recommended Action   
Try reseating the module. Hardware replacement should not occur first 
occurrence. Before requesting hardware replacement, review troubleshooting logs with a technical 
support representative. 
The port is placed in 
error-disabled state 
after SFP module is 
inserted
Bad or non-Cisco-approved SFP 
module.
Remove the SFP module and replace it 
with a Cisco-approved module. Use the 
errdisable recovery cause 
gbic-invalid 
global configuration 
command to verify the port status, and 
enter a time interval to recover from the 
error-disable state.
The port is placed in 
error-disabled state 
after SFP is inserted
Bad or non-Cisco-approved SFP 
module.
Remove the SFP module from the 
switch and replace it with a 
Cisco-approved module. Use the 
errdisable recovery cause 
gbic-invalid 
global configuration 
command to verify the port status, and 
enter a time interval to recover from the 
error-disable state.
Device does not 
recognize the SFP 
module
The SFP module might be installed 
upside down.
The SFP module did not snap into 
the slot.
Verify that the SFP module is not 
installed upside down.
Remove the SFP module. Inspect for 
physical damage to the connector, the 
module, and the module slot.
Replace the SFP module with a known 
good SFP module.
Excessive errors found 
in port statistics
Bad adapter in attached device or 
STP checking for possible loops.
Run adapter card diagnostic utility and 
wait 30 seconds for the port LED to turn 
green.
Table B-1
Common SFP Problems (continued)
Symptom
Possible Cause
Resolution