Lexmark 26B0002 User Manual

Page of 171
Solving print quality problems
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1
Turn the printer off.
2
From the printer control panel, press and hold 
 and the right arrow button while turning the printer on.
3
Release both buttons when the clock animation appears.
The printer performs its power-on sequence, and then Config Menu appears.
4
Press the arrow buttons until Prt Quality Pgs appears, and then press 
.
The pages are formatted, Printing Quality Test Pages appears, and then the pages print. The message
remains on the display until all the pages print.
5
After the print quality test pages print, press the arrow buttons until Exit Config Menu appears, and then
press 
.
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then call for service. You may have a printer part that requires adjustment or replacement.
Blank pages
These are possible solutions. Try one or more of the following:
P
ACKING
 
MATERIAL
 
MAY
 
BE
 
ON
 
THE
 
TONER
 
CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
T
HE
 
TONER
 
MAY
 
BE
 
LOW
When 88 Cartridge Low appears, order a new toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Troubleshooting
138