Moxa Technologies AWK-1100 User Manual

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MOXA AirWorks AWK-1100 User’s Manual 
Troubleshooting 
 
B-3
y
  Are the IP address of the client computer and the IP address of the AP on the same IP subnet? 
¾
  Use WinIPCfg.exe or IPConfig.exe to see the current IP address of the client computer. 
Make sure the IP address of the client computer and the IP address of the AP are on the 
same IP subnet. 
TIP 
If you forget the current IP address of the AP, use a Wireless Router/AP Browser combination to 
get the information (see Appendix B-3). 
The default gateway of the client computer does not respond to ping from the client 
computer. 
y
  Solve the preceding problem first. 
y
  Are the IP address of the AP and the IP address of the client computer on the same IP subnet? 
y
  If you cannot locate any incorrect AP settings, the default gateway may be down, or there are 
other communication problems on the network backbone. 
The DNS server(s) of the client computer do not respond to ping from the client computer. 
y
  Solve the preceding problems first. 
y
  If you cannot locate any incorrect AP settings, the default gateway of the AP may be down, or 
there are other communication problems on the network backbone. 
Unknown Problems 
The AP has been set to obtain an IP address automatically by DHCP. How can I determine 
the acquired IP address so that I can manage it using a Web browser? 
y
  Use the utility, Wireless Router/AP Browser (WLBrwsr.exe), in the “Utilities” folder on the 
companion CD-ROM disc. This utility can discover nearby APs and show their MAC 
addresses and IP addresses. In addition, it can launch the default Web browser on your 
computer. 
 
    Wireless 
Router/AP 
Browser