Enviro C-11102 User Manual

Trouble Shooting

3  short  beeps  while 

motor turns.

One or more of the 

batteries are low.

• Replace the batteries, refer to M

AINTENANCE

 A

ND

 

S

ERVICE

 - R

EPLACING

 T

HE

 B

ATTERIES

.

:  Creating  an  electrical  short  between 

the  batteries/battery  box  and  metal  parts  of  the 

appliance  may  render  the  receiver  inoperable, 

therefore, do not use a screwdriver to remove the 

batteries.

Pilot flame lights but 

there is no main gas 

flow.

Valve turned down to pilot 

flow.

• Turn flame to high fire by pressing the up button 

on the remote handset

Low inlet pressure.

• Confirm the regulator’s pressure and sizing. 

Replace valve if necessary.

Valve.

• Replace the valve. 

Flame lifting

Leak in vent pipe.

• Check for leaks in vent connections.

Improper vent 

configuration.

• Check vent configuration with manual.

Terminal may be 

recirculating flue gases.

• Check to see if terminal is on correctly.

• May need to install high wind termination cap.

• Contact dealer.

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

**Due to additives in gas, glass may get hazy during operation** Clean as 

needed.

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

Flames are burning 

“dirty” or sooting

Flame impingement

• Check log positioning.

• Increase primary air by opening the venturi 

shutter.

See also “Burners will not remain lit.”

Insufficient air for 

combustion

• Air tight house.

• A vacuum in room due to 

other air-moving device.

• Supply make up air to the unit.

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