Micro Innovations IC455C User Manual

Page of 8
 
7
Troubleshooting 
 
 
Problem 
 
 
Resolution 
 
“No capture device found” error 
 
 
 
“Camera not connected” error 
 
Make sure you have connected the webcam correctly into the USB port or try a 
different USB port on your PC. 
 
There may be a conflict with previous camera/scanner software installed on your 
PC. You may need to remove the previous software before using this device. Try 
removing the previous driver and reinstalling the software. 
 
 
Webcam image is blurry 
 
For a sharper image, adjust the focus by rotating the focus ring located on the 
front of your webcam.  
 
 
Webcam image is too dark 
(Black or green screen) 
 
There may be a conflict with previous camera/scanner software installed on your 
PC. You may need to remove the previous software before using this device. Try 
removing the previous driver and reinstalling the software. 
 
Make sure there is sufficient light in the room.