Lucent Technologies Release 3 Version 8 User Manual

CentreVu® CMS R3V8 Database Items and Calculations

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The TYPE (real-time) item appears in the following database tables:

The skill type ("p" for primary or "s" for secondary) associated with the 
SPLIT. Available on Generic 3 switches with EAS/vectoring feature. Note: 
For the ECS and later switch releases with the EAS feature, skill level 1 
will be represented by "p", skill level 2 by "s" and skill levels 3-16 by 
blank. Users of more than 2 skill levels should use SKLEVEL items 
instead of SKILLTYPE items.

This is a status item.

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The UCID item appears in the following database tables:

The UCID is the Universal Call Identifier-a unique number assigned to 
this call segment within the customer network. Requires the 

DEFINITY 

ECS R6 and later.

The UCID is the Universal Call Identifier-a unique number assigned to 
this call segment within the customer network. Requires the 

DEFINITY 

ECS R6 and later.

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The USE_SVC_OBJ item appears in the following database tables:

The agent requests calls based on the administered service objective for 
this skill. Values are 1=YES, 2=NO. Requires a DEFINITY ECS R6 or 
later with EAS. 

This is a status item.