Lucent Technologies Release 3 Version 8 User Manual
Database Items and Calculations
CentreVu® CMS R3V8 Database Items and Calculations
Database Items
2-191
VDN tables
This is an index item.
Vector number associated with this VDN.
This is an administrative item.
VDN exception table
Vector number associated with this VDN or for which the exception
occurred.
occurred.
This is a cumulative item.
Vector exception table
Vector number that this row represents, or for which the exception
occurred.
occurred.
This is a cumulative item.
WMODE_SEQ
2
Database tables
2
The WMODE_SEQ item appears in the following database tables:
Agent trace tables
Sequence number for events that occur in the same second.
WORKCODE
2
Database tables
2
The WORKCODE item appears in the following database tables:
Agent trace tables
Call work code the agent entered for the call. Available on Generic 3
switches with call work codes.
switches with call work codes.