Sony KDF-E50A12U User Manual

No colour on programmes

• Select “Reset” in the “Picture Adjustment” menu to return to the factory 

settings (page 22).

No colour or irregular colour 
when viewing a signal from the 
Y, PB/CB, PR/CR jacks of 

3

• Check the connection of the Y, P

B

/C

B

, P

R

/C

R

 jacks of 

3.

• Make sure that the Y, P

B

/C

B

, P

R

/C

R

 jacks of 

3 are firmly seated in their 

respective sockets.

Sound

No sound, but good picture

• Press 2 +/– or % (Mute).
• Check that “TV Speakers” is set to “on” in the “Features” menu (page 26).

Noisy sound

• See the “Picture noise” causes/remedies on page 44.

Channels

The desired channel cannot be 
selected

• Switch between digital and analogue mode and select the desired digital/

analogue channel.

Some channels are blank

• Scrambled/Subscription only channel. Subscribe to the Pay Per View 

service.

• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.

Digital channel is not displayed

• Check that the aerial is plugged directly into the TV (not through other 

equipment).

• Contact a local installer to find out if digital transmissions are provided in 

your area.

• Upgrade to a higher gain aerial.

General

The TV turns off automatically 
(the TV enters standby mode)

The TV turns on automatically

• Check if the “Timer” is activated (page 28).
• If no signal is received or no operation is performed in the TV mode for 10 

minutes, the TV automatically switches to standby mode.

• Check if the “Timer” is activated (page 28)

Some input sources cannot be 
selected

• Select “AV Preset” in the “Set Up” menu and cancel “Skip” of the input 

source (page 30).

The remote does not function

• Replace the batteries.

The lamp indicator   on front 
of the TV set is lit. 

• Turn the TV off. Turn the TV on again, if the lamp indicator is still lit then 

replace the internal lamp. For details refer to page 39 to 41.

Continued

Additional Information