Toshiba 1805 User Manual

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If Something Goes Wrong
Using VirtualTech

VirtualTech

TM

 is a suite of innovative support resources and tools 

installed on your computer. VirtualTech will make your 
computing experience easier and more fulfilling by assisting you 
when you have questions, run into problems, or need help with 
your computer or programs. 

To access VirtualTech, double-click the VirtualTech icon located 
on your computer’s desktop.

Following is a summary of the kinds of resources and tools 
VirtualTech has to offer: 

❖

A library of solutions to common computer problems. These 
are arranged into easy to navigate topics like software, 
hardware and the Internet.

❖

A set of powerful support tools that can: 

❖

Retrieve hardware and software details whenever you 
need system configuration information. 

❖

Check and inform you of any updates whenever you go 
online. To load an update, click yes. 

❖

Run a detailed system report that harvests and compiles 
your system’s hardware and software information. 
This report is also accessible to Toshiba’s InTouch Center 
technicians to reference when you place a call or send a 
question electronically.

❖

Direct you to Ask IRIS Online

TM

, Toshiba’s instant 

response information service where you can ask 
questions and receive answers. 

❖

Send a message electronically with your questions 
directly to our InTouch Center. A representative will 
address your situation and contact you.