Toshiba CIX100 User Manual
Contents
Chapter 4 – Using Net Phone Features
Strata CIX Net Phone UG 04/08
iii
Making Outgoing Calls...................................................................................................73
Answering Calls..............................................................................................................75
Transferring Calls ...........................................................................................................76
Viewing Extra Call Information .....................................................................................77
Holding Calls ..................................................................................................................78
Answering Calls..............................................................................................................75
Transferring Calls ...........................................................................................................76
Viewing Extra Call Information .....................................................................................77
Holding Calls ..................................................................................................................78
Status Messages ..............................................................................................................79
Call Fowarding ...............................................................................................................80
Call Fowarding ...............................................................................................................80
Logging In or Out ...........................................................................................................81
Changing Agent Status ...................................................................................................82
Changing Agent Status ...................................................................................................82
CS50-USB and CS60-USB DECT .................................................................................83
Installation ......................................................................................................................84
Headset Controls and Operation .....................................................................................85
Net Phone Audio Setup Screen.......................................................................................86
Installation ......................................................................................................................84
Headset Controls and Operation .....................................................................................85
Net Phone Audio Setup Screen.......................................................................................86
Dialing from within Outlook .............................................................................................89
Incoming Calls ...................................................................................................................89
While on a Call ..................................................................................................................91
Integrating with Outlook Calendar ....................................................................................92
Incoming Calls ...................................................................................................................89
While on a Call ..................................................................................................................91
Integrating with Outlook Calendar ....................................................................................92