Lucent Technologies 555-230-024 User Manual

Page of 362
System Management Solutions
555-230-024
14-14
Issue 5    January 1998 
Call Charge Information
DEFINITY ECS provides two ways to know the approximate charge for outgoing 
calls:
Advice of Charge 
 For ISDN trunks
Advice of Charge collects charge information from the public network for 
each outgoing call. Charge advice is a number representing the cost of a 
call; it is recorded as either a charging or currency unit.
Periodic Pulse Metering 
 For non-ISDN trunks
Periodic Pulse Metering accumulates pulses transmitted from the public 
network at periodic intervals during an outgoing call. At the end of the call, 
the number of pulses collected is the basis for determining charges.
Call-charge information helps you to account for the cost of outgoing calls with-
out waiting for the next bill from your network provider. This is especially impor-
tant in countries where telephone bills are not itemized. You can also use this 
information to let employees know the cost of their phone calls, encouraging 
them to save money on toll calls.
Call Detail Recording
Also included in the timely and efficient management of your communications 
system is the management and control of call costs. Call Detail Recording allows 
you to monitor and analyze call patterns and usage in your system. DEFINITY 
ECS has enhanced the Call Detail Recording capabilities available to you.
Call Detail Recording Features
DEFINITY ECS enhances Call Detail Recording with the following new capabili-
ties:
Distinguish voice from data on trunk calls
Determine if a data call used a conversion resource, such as a modem 
pool
Choose whether to record the vector directory number in the “Dialled 
Number” field of the Call Detail Recording record, or record either the split 
or the agent extension in the same field
Allow Call Detail Recording records to be generated for internal calls (calls 
to and from a set of extensions, including data endpoints) so administered 
(a maximum of 500 extensions in large configurations)
With Call Privacy, allow up to seven digits of the dialled number to be 
blanked from the Call Detail Recording record