Lucent Technologies 555-230-024 User Manual

Industry Applications

555-230-024

Issue 5    January 1998 

Many healthcare facilities participate in an integrated health network consisting 
of numerous hospitals, clinics, doctors, offices, laboratories, and other medical 
facilities. Although they are often autonomously managed, these multiple sites 
have to function as a single organization to keep costs down and enable the 
facilities to be financially successful.

Staff of integrated health networks includes administrators, nurses, technicians, 
physicians, and support personnel. Many members of the staff are active multi-
ple shifts, and are seldom confined to an office. 

Healthcare facilities need to be able to:

■

Manage multiple sites as if they were one

■

Maintain close communication links between widely-operated facilities, 
and include related organizations such as suppliers and clinics

■

Reduce unnecessary overhead paging

■

Improve response to emergencies

■

Provide an efficient way to communicate non-emergency information to 
busy mobile staff

DEFINITY ECS products can help healthcare facilities maintain productivity and 
efficiency with the following products and features:

■

Standardized DEFINITY ECS systems, networked for feature transparency 
with four-digit dialing between locations, can ensure that staff wastes no 
time adapting to the communications system as they go from location to 
location.

■

Voice Messaging systems, networked together, can reduce personal 
paging and eliminate telephone tag when staff must continuously leave 
messages and wait for returned calls.

■

DEFINITY call center packages can support the facility’s busiest offices, 
such as: business office, hotline groups, clinics, and admissions offices.

■

Lucent Technologies Call Accounting System for Windows

®

 allows 

healthcare facilities to chargeback telephone equipment and usage to 
doctors, clinics, and offices.

■

Lucent Technologies offers an array of wireless solutions that provide an 
effective way to communicate with nurses, doctors and others who must 
be mobile.

■

Outside labs, pharmacies, physicians’ practices, vendors, and other 
organizations who frequently deal with the healthcare facility can obtain 
guest mailboxes on the voice messaging system. The healthcare 
institutions can thus avoid toll charges that should be paid by others.