Lucent Technologies 108488222 User Manual

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CALLMASTER® V Telephone Console User’s Guide 555-233-735
Issue 1
The CALLMASTER V Telephone Console
1
The CALLMASTER V Telephone Console
The CALLMASTER
®
 V telephone has been specially designed for use with the 
Automatic Call Distribution (ACD) system and the many features of the 
DEFINITY
®
 Enterprise Communications Server (ECS) and the DEFINITY
® 
Communications System Generic 1, Generic 2, and Generic 3. This 
telephone is designed to be used with a headset in a 2-wire environment.
Note:  Power for the CALLMASTER V telephone, including the headset, 
comes from the DEFINITY switch through the 2-wire DCP line.
The CALLMASTER V also has a built-in Recorder Interface which allows you 
to connect the telephone to a recording device so that you can record all voice 
interactions. For more information about this interface, see “The 
CALLMASTER V Recorder Interface” on page 3.
Note:  The tape recorder used with the CALLMASTER V telephone must be 
purchased by the user; it is 
not provided with the telephone.
Figure 1 below shows a front view of the CALLMASTER V telephone. The 
features of the telephone are explained after the figure.
Note:   For a rear view of the telephone, see Figure 4 on page 9
FIGURE 1
The CALLMASTER V Telephone Console, Front View
7
PQRS
3
DEF
Speaker
Mute
Hold
Redial
Transfer
Test
Ring
2
ABC
1
4
GHI
*
5
6
8
9
MNO
JKL
TUV
WXYZ
O
#
Volume
Tel #
CALLMASTER V
13
14
12
Menu
Exit
Prev
Next
Conf
9
10
11
7
6
4
5
3
2
8
1