Symbol Technologies PPT 8800 User Manual

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P P T   8 8 0 0

Terminal does not 
turn on.

Battery not charged.

Charge or replace the battery in the ter-
minal.

Battery not installed 
properly.

Ensure battery is installed properly. 
See 

System crash.

Perform a hard reset. See 

.

Terminal doesn’t 
recognize my 
handwriting.

Character strokes 
written incorrectly 
with the stylus.

For your terminal to recognize hand-
writing input with the stylus, characters 
must be written a certain way. Refer to 
the PPT 8800 with Windows Mobile 
2003 Software for Pocket PCs Product 
Reference Guide for information about 
how to write character strokes.

Character strokes 
written on the wrong 
part of the LCD 
screen.

Make the character strokes in the lower 
character entry area on the screen — 
not on the display part of the screen.

Lower-case and up-
per-case letters, and 
numbers written on 
the wrong parts of the 
LCD screen.

Ensure you are writing letters and num-
bers in the correct part of the LCD 
screen.

Rechargeable lithi-
um-ion battery did 
not charge.

Battery failed.

Replace battery. If your terminal still 
does not operate, try a soft reset, then 
a hard reset; see 

.

Terminal removed 
from cradle while bat-
tery was charging. 

Insert terminal in cradle and begin 
charging. The lithium-ion battery re-
quires up to 2 1/2 hours to recharge ful-
ly. The larger capacity battery requires 
5 hours to recharge fully.

Cannot see charac-
ters on display.

Terminal not powered 
on.

Press the Power key.

Communication 
with host fails while 
using the USB ca-
ble and Cable Cup.

Electrostatic dis-
charge (ESD) may 
have caused USB 
connection to be in-
operable.

Disconnect the USB cable from the Ca-
ble Cup and then reconnect.