Lucent Technologies 4.1 User Manual

This feature lets a user enter an account code (up to 16 digits) for an outside
call (incoming or outgoing). An account code typically is used to identify a
department, project, or client for charge-back or tracking purposes.

You can use Forced Account Code Entry (#307) to identify system phone

extensions that are required to enter an account code prior to dialing any

outside number (including those on the Emergency Phone Number List). A
forced account code must be entered at the beginning of a call; however, a

different account code can be entered any time during the call.

You can use Forced Account Code List (#409) to create a list of valid

account codes, which should be distributed to the appropriate users. If a
Forced Account Code List exists, the system checks the list whenever a
user enters a forced account code. If the code is valid, the system provides

the user access to an outside line. If the code is invalid, the system denies
the user access.

For faster entry of frequently-used account codes, you can program an

account code on an Auto Dial button or as a System or Personal Speed Dial
number (but not as a Marked System Speed Dial number). See Auto
Dialing, System Speed Dial Numbers, and Personal Speed Dial
Numbers for programming instructions.

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When an account code is entered during a call, the caller on the other end
does not hear the digits dialed.

If SMDR is used, the account code assigned to incoming or outgoing calls

for more information on call reporting.)

If an account code is entered for an outgoing call and the call is transferred

to another extension, the call report shows the originating extension as the
owner of the call. Conversely, if an account code is entered for an incoming
call and the call is transferred to another extension, the call report shows the
destination  extension as the owner of the call.

Account codes can be changed during a call. However, only the person
who entered the original account code can enter a different account code.
SMDR prints changed account codes as follows:
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For optional or forced account code entry without a Forced Account
Code List, the call report prints the last account code entered.

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For forced account code entry with a Forced Account Code List, the call
report prints the last valid account code entered. If the changed
account code is not valid, the report prints the original account code.

Account Code Entry (F12)