Lucent Technologies 4.1 User Manual

This System Programming procedure identifies a button to be used to turn
Automatic System Answer (ASA) on and off. This feature helps the receptionist
answer calls during busy periods.

When an outside call rings on a line programmed with Automatic System
Answer, the system answers it after a specified number of rings and plays a
short user-recorded greeting to the caller. Then, depending on how  Automatic
System Answer Mode (#121) is programmed, the system either:

places the call on hold at extension 10 (the light next to the line button

winks green at extension 10 and winks red at all other extensions that

have the line); the outside caller hears music on hold, if it is available.

continues to ring all extensions that have access to the line (the green
light next to the line button at those extensions flash); the outside caller
hears music on hold, if it is available.

disconnects the call.

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Automatic System Answer affects incoming calls only on lines identified

Calls that ring on lines programmed with Automatic System Answer are
picked up after two rings, as a default. To change the number of rings, use

You must use Automatic System Answer Record/Playback to record the
greeting callers hear when the system answers an incoming call.

For callers to hear music on hoId, Music On Hold (#602) must be Active
and an audio source must be connected to the primary processor module.

You can set SMDR Talk Time (#611) to Active to include the Talk field on

call reports. For an incoming outside call answered by Automatic System

Answer, this field shows the call duration minus the time the greeting played

and the caller waited for someone to answer the call.

The Automatic System Answer button returns to the status (on/off) it was in

before a power failure occurred or System Reset (#728) was used.

Automatic System Answer Mode should not be set to Hold or Ring if the
disconnect signal from the local telephone company is not recognized by
Hold Disconnect Time (#203).

Direct Extension Dial is an alternative system answering feature that lets

outside callers dial an extension or Hunt Group number directly, without the
aid of the receptionist.

Automatic System Answer Button (#111)