Lucent Technologies 4.1 User Manual

Page of 363
Direct Line Pickup—Active Line (I68LL)
Description
This feature allows users to access a ringing or held call, or to join a call in
progress on a specific outside line (where LL is a line number from 01–24). This
feature is useful for picking up a ringing or held call or for joining a call on a line
that is not assigned to the phone.
Related Features
If a line is idle, users cannot access it with this feature (they hear busy tone).
For information on accessing an idle line, see Direct Line Pickup—Idle
Line.
If Line Access Restriction (#302) or Pool Access Restriction (#315) is set
to No Access or Out Only for a line assigned to an extension or lines within a
pool, a user at the restricted extension hears busy tone if Direct Line Pickup
is used to answer a call on that line which is ringing at another extension
(but the user can join a call or access a held or transferred call on the line).
Direct Line Pickup cannot be used to access an active call at an extension
that has Privacy activated or that is part of a Conference Call, or a held call
at an extension that used Exclusive Hold.
Calls picked up with this feature get Caller ID information, unless Line
Access Restriction (#302) 
or Pool Access Restriction (#315) is used to
prevent users at specific extensions from viewing Caller ID for ringing calls.
Considerations
This feature is useful when users are requested or paged to pick up a call
on a specific line that does not appear on their phone.
Users cannot access conference calls using this feature.
You can program a Direct Line Pickup—Active Line button on a system
phone to pick up a line by pressing the button then dialing the two-digit line
number.
Programming
To program a Direct Line Pickup—Active Line button:
1.
Press [
 Feature 
] [
 0 
] [
 0 
] [
 System Program 
] [
 System Program 
] [
 Central Tel Program 
].
2.
Enter the number of the extension to be programmed with this feature.
3.
Press a programmable button.
4.
Press left [
 Intercom 
] [
 6 
] [
 8 
].
5.
Program another button for this extension or exit programming mode.
Direct Line Pickup—Active Line (I68LL)     
5-67