Lucent Technologies 4.1 User Manual

This feature prevents other extensions from picking up outside calls placed on
hold at a specific extension with a system phone.

■

You can use the Hold button to put calls on regular hold (any extension can
pick up the held call).

■

Placing a call on Exclusive Hold prevents other users from accessing
Caller ID information for the held call at that extension.

■

■

■

You can program an Exclusive Hold button on a system phone to use the
feature with one touch.

For system phones, if a call is left on hold for longer than one minute, the
extension at which the call is held generates a short Hold Reminder Tone.
This tone sounds once every minute until the held call is retrieved, or until
the caller hangs up.

If you put a call on a line in a pool on hold and another user picks up that
call, it will no longer be available to you. To ensure that no one else can
retrieve your held call on a pooled line, use Exclusive Hold.

To program an Exclusive Hold button:

1.

Press [

] [

] [

] [

] [

] [

].

2.

Enter the extension number to be programmed with this feature.

3.

Press a programmable button.

4.

Press [

] [

] [

].

5.

Program another button for this extension or exit programming mode.

While active on an outside call on a system phone:

1.

Press the programmed button or press [

] [

] [

] to put the call on

Exclusive Hold.

The green light next to the line, pool, or [

] button flutters. At all other

2.

To retrieve the call, press the line, pool, or [

] button on which the call is

held and lift the handset or press [

].

Exclusive Hold (F02)