Lucent Technologies 4.1 User Manual
Hotline (#603)
Description
This System Programming procedure identifies an internal hotline extension and
its alert extension. When a user lifts the handset of the hotline phone, the alert
extension rings. You can set up several hotline and alert extension pairs. The
alert extension can be the same or different for multiple hotline extensions.
its alert extension. When a user lifts the handset of the hotline phone, the alert
extension rings. You can set up several hotline and alert extension pairs. The
alert extension can be the same or different for multiple hotline extensions.
We recommend using a standard phone as the hotline phone since this feature
makes use only of the phone’s intercom. The alert extension can be any type of
phone; or it can be the loudspeaker paging system so the hotline phone can be
used to make announcements over the loudspeaker.
makes use only of the phone’s intercom. The alert extension can be any type of
phone; or it can be the loudspeaker paging system so the hotline phone can be
used to make announcements over the loudspeaker.
Related Features
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To prevent outside calls from being made or received on the hotline phone,
use Line Assignment (#301) to remove all outside lines or Pool Extension
Assignment (#314) to remove all pools from the hotline extension.
use Line Assignment (#301) to remove all outside lines or Pool Extension
Assignment (#314) to remove all pools from the hotline extension.
Set Automatic Line Selection for the hotline extension to intercom only.
Remove hotline extensions from Night Service Group Extensions (#504),
Calling Group Extensions (#502), and Hunt Group Extensions (#505).
Calling Group Extensions (#502), and Hunt Group Extensions (#505).
Use External Hotline (#311) to identify an extension that automatically dials
a programmed outside number when a user lifts the handset.
a programmed outside number when a user lifts the handset.
Considerations
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The same extension cannot be assigned as both a hotline and a doorphone.
Assigning a doorphone extension as a hotline extension cancels the
doorphone setting.
Assigning a doorphone extension as a hotline extension cancels the
doorphone setting.
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Do not assign hotline phones to extension 10, 16, 22, 28, 34, 40, 46, or 52
(which are reserved as power failure extensions).
(which are reserved as power failure extensions).
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The hotline phone can receive transferred calls (but the user at that
extension should not pick up the handset until the phone rings).
extension should not pick up the handset until the phone rings).
Valid Entries
A hotline extension (11–15, 17–21, 23–27, 29–33, 35–39, 41–45, 47–51, 53–57)
An alert extension (10–57, or 70 for the loudspeaker paging system)
No hotline or alert extension assigned
An alert extension (10–57, or 70 for the loudspeaker paging system)
No hotline or alert extension assigned
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Example
A supermarket installs a hotline phone at its meat counter. When a customer
uses the hotline phone, the butcher’s phone rings. Alternatively, if the
loudspeaker paging system is programmed as the alert extension, a sales clerk
could request a “price check” over the loudspeaker simply by lifting the handset
of the hotline phone.
uses the hotline phone, the butcher’s phone rings. Alternatively, if the
loudspeaker paging system is programmed as the alert extension, a sales clerk
could request a “price check” over the loudspeaker simply by lifting the handset
of the hotline phone.
Hotline (#603)
5-107