Lucent Technologies 4.1 User Manual

Possible Cause 5: Local phone company is not accurately receiving the dialing signals.

What to do: Isolate the problem. Use the telephone to make calls on different lines. Then,
make calls on different phones using the same line.

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If you cannot make calls from one phone on all lines, follow the procedure for
“System Phone Does Not Work,” Possible Cause 2.

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If you cannot make calls using different phones, go to Possible Cause 6.

Possible Cause 6: Too many standard devices are trying to dial simultaneously. (If the
problem is on a system phone, go to Possible Cause 7.)

What to do: Stay on the line and wait for dial tone, or try to call later.

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If you can make a call, you may want to increase the number of touch-tone receivers
by adding 206 (1 receiver) or 400 (2 receivers) modules to avoid future problems.
Call the hotline.*

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If you wait 30 seconds and still do not hear a dial tone, go to Possible Cause 7.

Possible Cause 7: Local phone company line is faulty.

What to do: One at a time, unplug each outside line from each 206, 400, and 200 module
in the control unit. Then plug each line into a standard telephone and try to make a call.

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If the trouble occurs on the standard phone, try another line cord; if the trouble
persists, report it to your local phone company.

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If the trouble does not occur on the standard phone, the trouble is with your control
unit. Call the hotline.*

Trouble making outside calls from a pool button could be one of the following:

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You hear nothing at all.

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You hear a dial tone, but the dial tone continues as you try to dial.

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You hear a dial tone, and the dial tone cuts off when you try to dial.

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You hear a reorder or busy signal if you try to dial a pool access code (880, 881, 882,
or 883) at intercom dial tone.

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You notice that the red light next to a pool button is on steady most or all of the time,
indicating that the pool is busy.

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In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your
Lucent Technologies Representative or local Authorized Dealer.

Troubleshooting