Lucent Technologies 4.1 User Manual

If you purchased or leased your system directly from Lucent Technologies,
Lucent Technologies will repair it free of charge during the one-year warranty
period. Simply call the hotline and ask for service.

Business-Day service is standard during the warranty period for both the control
unit and system phones. Business-Day service is performed during normal
business hours. However, if you need 24-hour service protection during the

warranty period on the control unit in case there is a major system failure, you

can purchase an Around-the-Clock service contract from your local Lucent

Technologies sales office (1 800 247-7000 in the continental U.S. only).

(Around-the-Clock service is not available for phones.)

If you purchased or leased your system through a Lucent Technologies
Authorized Dealer, contact your dealer for repairs.

If you purchased your system from Lucent Technologies and you have a

post-warranty service contract, Lucent Technologies service is provided under

the terms of that contract.

To significantly reduce unexpected repair costs after the warranty period, you
can purchase a post-warranty service contract from Lucent Technologies. If

you do not have a contract, Lucent Technologies service is provided on a
time-and-materials basis by calling the hotline. A contract provides to you,
within the applicable coverage period and response times, service calls with no

charge for parts and labor on covered repairs. Both Business-Day and
Around-the-Clock coverages of varying lengths are available. To order a
post-warranty service contract, call 1 800 247-7000 (in the continental U.S. only).

If you leased your system from Lucent Technologies, Business-Day service is
included in your lease. To upgrade to Around-the-Clock service, call 1 800

247-7000 (in the continental U.S. only). (Around-the-Clock service is not
available for phones.)

If you purchased or leased your system through a Lucent Technologies

Authorized Dealer, contact your dealer for repairs.

Lucent Technologies warrants to you, the customer, that your system will be in
good working order on the date Lucent Technologies or its authorized reseller
delivers or installs the system, whichever is later (“Warranty Date”). If you notify
Lucent Technologies or its Authorized Dealer within one year of the Warranty
Date that your system is not in good working order, Lucent Technologies will
without charge to you repair or replace, at its option, the system components
that are not in good working order. Repair or replacement parts may be new or
refurbished and will be provided on an exchange basis. If Lucent Technologies
determines that your system cannot be repaired or replaced, Lucent
Technologies will remove the system and, at your option, refund the purchase
price of your system or apply the purchase price towards the purchase of
another Lucent Technologies system.

Maintenance