Panasonic KX-FG6550 User Manual

Page of 126
11. General Information
119
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations 
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
state to state. If a problem with this product develops during or after the Limited Warranty period, you may 
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the 
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR 
RESPONSIBILITY.
For In Limited Warranty product service
• Call toll-free 1-800-HELP-FAX (1-800-435-7329) 
for the location of an authorized servicenter.
For out of Limited Warranty technical and 
troubleshooting support: Panasonic offers two 
value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee 
based support: 1-900-FAX-HELP (1-900-329-
4357)
This exceptional service is charged directly to 
your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 
1-800-435-7329
PPSC provides toll free troubleshooting support 
at only $7.99 for a one time sampler or $23.95 
for a one year or 5 call membership. These 
services are billed directly to your major credit 
card.
Both of these comprehensive programs provide 
real time, live agent support for customers who 
are not eligible for coverage under the limited 
warranty.
Terms and prices are subject to change without 
notice.
When you ship the product
• Carefully pack your unit, preferably in the original 
carton.
• Attach a letter, detailing the symptom or problem, 
to the outside of the carton.
• Send the unit to an authorized servicenter, 
prepaid and adequately insured.
• Do not send your unit to the Panasonic 
Consumer Electronics Company or to any 
executive or regional sales office. These 
locations do not repair consumer products.
FG6550-PFQX2225ZA-en.book  Page 119  Monday, August 8, 2005  8:16 PM