User ManualTable of ContentsContents5Enterprise activation9About enterprise activation9Activate the device over the wireless network9Verify activation status9Phone11Find your phone number11Make phone calls11Make emergency calls11About A-GPS support12Acquire the GPS position of your device12About location-based services12Change the privacy setting for location-based services12Make calls using speed dial13Check voice mail13Answer calls13Mute calls13Place calls on hold13Adjust the phone volume13Turn on and off speakerphone13Alternate between two calls14Use other programs during calls14Dial using letters14Make three-way calls14Assign speed dial numbers to keys14Change speed dial numbers14About call logs14Log calls15Manage call logs15Forward calls15Add call forwarding phone numbers15Delete call forwarding phone numbers15Set call waiting16About smart dialing16Set default country and area codes16Set corporate extension dialing16Set voice mail options16About TTY17Set the TTY option17About telecoil mode17Turn on telecoil mode17About default call volume17Set the default call volume17Reset call timers17Phone shortcuts17Email messages19Open messages19Send email messages19Save draft messages20Add multiple contacts to a message20Set the importance level20Resend sent messages20Resend pending messages20Manage messages20File messages20View filed messages21Delete multiple messages at one time21Mark messages as opened or unopened21Save a copy of messages sent from the device21About auto signatures21Add an auto signature21About out-of-office replies22Set an out-of-office reply22About filters22Create filters22Manage filters23Create filters quickly23About folder redirection23Set folder redirection23Show or hide the number of new or unread messages23Hide the unread message indicator24Messages shortcuts24PIN messages25About PIN messages25Find your PIN25Send PIN messages25Manage PIN messages25SMS messages27About SMS messages27Find your SMS number27Open SMS messages27Manage messages27MMS messages29About MMS messages29Find your MMS number29Open MMS messages29Send MMS messages29Send MMS messages from the browser, pictures list, or calendar30Set delivery and read notification30Manage MMS message attachments30Manage MMS messages30Search33About search33Search the messages list33Recall searches33Manage saved searches33Search for messages from a specific contact34Search for messages with a specific subject34Search for PIM items34Search shortcuts34Attachments35About attachments35Open a file attachment35Open embedded content35View tables in attachments35View attachment information36Navigate spreadsheet attachments36Navigate image attachments36View presentations36Navigate presentation attachments37About vCard address book attachments37Manage vCard address book attachments37Attachments shortcuts37Synchronizing data39About email reconciliation39Turn on wireless email reconciliation39Reconcile deleted messages39About PIM synchronization39Turn on wireless PIM synchronization40Backing up and restoring device data41About backing up and restoring device data41Restore device data41Typing43Type text43Cut or copy text43Paste text43About AutoText43Use AutoText44Create AutoText entries44Manage AutoText entries44About the custom word list44Add entries to the custom word list44Manage the custom word list44Set the cursor speed45Typing shortcuts45Typing - frequently asked questions45Can I turn off address book name recognition when I type?45Can I prevent words from being added to my custom word list automatically?46Can I change the order of items in the list that appears when I type?46How do I type a word that my device does not recognize?46Can I change the input method for my device?46What is the Insert Macro menu item?46How do I undo an AutoText change?46When I type words, an indicator appears at the end of the word list. What does this indicator mean?46Walkie-Talkie47Find your Walkie-Talkie number47About call alerts47Send call alerts47Make Walkie-Talkie calls47About Talkgroup calls47Join Talkgroups47Call Talkgroups48Respond to Walkie-Talkie calls48Respond to Talkgroup calls48Respond to call alerts48Queue call alerts48Reset Walkie-Talkie call timers48Walkie-Talkie shortcuts48Browser49About the browser49Go to web pages49Use the browser49View images50Navigate images50Copy links, images, or web page addresses50Send links or images in email messages50Save images51Manage saved images51View files51Save web page requests51Create bookmarks51Manage bookmarks51Organize bookmarks into folders52Clear browser caches52About TLS52About WTLS52Browser shortcuts52Downloading53Download programs53Manage programs53Download ring tones53About browser push53Turn on browser push54Downloading - frequently asked questions54Why can’t I load new programs onto my device?54Why did a new program appear on my device?54Can I listen to a ring tone before I download it?54Contacts55Add contacts55Manage contacts55Create mailing lists55Manage mailing lists55Manage contacts in mailing lists56About custom phone tunes56Add a phone tune for a contact56About categories56Create categories56Apply categories to contacts, tasks, or memos57Sort contacts, tasks, or memos by category57Delete categories57About pauses and waits57Add pauses or waits57About remote address book search57Search for contacts in your company address book57Manage remote address book search results57Calendar59About the calendar59Change the calendar view59Navigate the calendar59Schedule appointments59Schedule appointments quickly60Change the default reminder time for appointments and meetings60Schedule meetings60Manage appointments and meetings60Respond to meeting invitations61Manage meeting participants61Calendar shortcuts61Tasks63Create tasks63Manage tasks63Change task status63Tasks - frequently asked questions63Memos65Write memos65Manage memos65Memos - frequently asked questions65Alarm67Set the alarm67Silence the alarm67Turn off the alarm67Alarm - frequently asked questions67Why didn’t my alarm notify me on a Saturday or Sunday?67How do I change the alarm volume?67Calculator69Use the calculator memory69Copy and paste calculations69Convert measurements69Calculator shortcuts69Bluetooth71About Bluetooth wireless technology71Turn on or off the Bluetooth radio71About Bluetooth pairings71Pair with another Bluetooth-enabled device71Manage paired Bluetooth-enabled devices72Set how your BlackBerry device appears to other Bluetooth-enabled devices72Use Bluetooth wireless technology during a call72Share your address book with a paired Bluetooth-enabled device72Date and time73Set the date and time73Why is the time on my device incorrect?73Profiles75About profiles75Enable profiles75Create notification profiles75Manage notification profiles75Manage ring tones75About custom notification76Create profile exceptions76Manage profile exceptions76Manage contacts in profile exceptions76Silence your device77Profiles - frequently asked questions77What is the escalating volume level?77Why isn’t the ring tone being played the number of times that I have set?77Why am I not receiving notification for incoming calls or received messages?77How do I set custom notification for messages from a specific contact?77Why can I not edit all the fields for a Calls From profile exception?77Can I set one phone tune for all my profiles?78Can I be notified of other items during a call?78Screen display79About backlighting79Set how long backlighting remains on79Turn on and off the device screen79Adjust the brightness of the backlighting79Set the Home screen background image79Download background images79Set the font80About the Convenience key80Assign a program to a Convenience key80Language81Set the display language81About the input language81Set the input language81Add or remove a display language81Why do some characters not appear correctly on my device?81Power and battery83About power off and reminders83Set the device to turn on and off automatically83Check the battery level83Extend battery life83Reset the device84Network coverage85Connect to the wireless network85SIM card87About the SIM card phone book87Add SIM card contacts87Add address book contacts to your SIM card87Add SIM card contacts to your address book87Manage SIM card contacts87Security89Type passwords89About the device password89Set a device password89Change the device password90Turn off the device password90Lock and unlock the device90About keyboard lock90Lock and unlock the keyboard90About content protection and compression90Protect your device content91Compress device data91About encryption keys91Regenerate encryption keys91About the password keeper91Store passwords91Create random passwords92Manage passwords92Change the password keeper password92Copy passwords92About security self tests92Verify security software92Clear the device92Set owner information93Third-party program control95About firewall settings95Prevent third-party programs from transmitting data95About permissions for third-party programs95Set permissions for third-party programs96Control external connections96Control connections with the device97Control access to personal information97BrickBreaker99About BrickBreaker99BrickBreaker scoring99How do I set the speed of the paddle?99How do I accelerate the paddle?99Can I change the volume for the game?99Can I submit my scores to the BrickBreaker high score web site?100How do I check the BrickBreaker high score web site?100Why are the bricks descending?100Service books101About service books101Receive new service books101Accept new service books101Manage service books101Restore deleted service books101Frequently asked questions103General - frequently asked questions105Why are some of the features described not available on my device?105What software version do I have on my device?105Why is there a flashing light on my device?105Why does my device screen turn off?105How do I register my device with the network?105Can I determine how much memory each database on my device is using?106Phone - frequently asked questions107Why can I not make calls?107Why am I no longer receiving calls?107Can I use the phone when the device or keyboard is locked?107Can I use call forwarding?108How do I edit the phone number to which my calls are forwarded?108Why has my voice mail number changed?108Can I use call waiting?108Can I use a TTY device with my device?108Can I set the phone to display frequently called numbers?108How do I stop my device from answering or ending calls automatically?108How do I hide my phone number in the phone?108Email and PIN messages - frequently asked questions109How do I compose an email or PIN message from the To screen?109Why can’t I send messages?110Why can’t I receive messages?110Why is the menu item for sending a message not available?110Why does the letter D appear beside sent PIN messages?110Can I stop a message from being sent?110Why are some messages already on my device?110How do I create and use links in messages?111Why is “More available” appearing at the end of my message?111Can I file messages?111Can I hide sent messages?111Why can’t I see a new message in a messages list even though I received notification?111Why is there a different icon beside some items in a messages list?111Why are call logs appearing in a messages list?112How do I show more of a subject line for my messages?112How do I identify received PIN messages as high priority?112Can I remove the prompt that appears before I delete messages?112Why were some of my messages deleted from the device?112How do I change how long messages and phone call logs remain in a messages list?112How do I restrict the types of email messages that are sent to my device?112How do I create a generic filter?113Why are some messages sent to my device even though I have created a filter?113Why can’t I specify some folders from which email messages are redirected?113How do I make changes to the folders on my device?113How do I stop email messages from being sent to my device?113How do I stop messages that are sent from my desktop email program from appearing on my device?113Can I change the default email account that is used when I send messages from the main messages list?113What do the [Disclaimer On] and [Disclaimer Off] headers mean?114SMS messages - frequently asked questions115Why were some of my messages deleted from the device?115Why aren’t all the SMS options described appearing on my device?115MMS messages - frequently asked questions117Can I send and receive MMS messages?117Can I specify when my device should receive MMS messages?117Can I filter unwanted MMS messages?117Can I configure notification for all MMS messages?117Can I pause, resume, or restart a slideshow presentation?117Can I view the size of my MMS messages before I send them?117Attachments - frequently asked questions119Can I view file attachments on my device?119How do I view password-protected file attachments?119Can I set the amount of memory that my device uses for file attachments?120How do I change how file attachments are displayed?120How do I view cell contents in spreadsheet attachments?120Why can’t I view presentation slides?120Why is “More available” appearing at the end of my file attachment?120How do I search for text in a file attachment?120What does skipped content mean?121Can I view tracked changes in document attachments?121Synchronization - frequently asked questions123Can I reconcile email messages over the wireless network?123Can I synchronize PIM items over the wireless network?123How do I handle conflicts between my device and my desktop email program?124Why do some characters in my desktop calendar not appear correctly after synchronization?124Why are some of my email messages not reconciling over the wireless network?124Can I reconcile my personal folders?124Can I empty the deleted messages folder on my computer remotely?125Walkie-Talkie - frequently asked questions127Can I use the speakerphone by default?127Can I silence incoming Walkie-Talkie calls?127Browser - frequently asked questions129Why are there no browsers available on my device?129Can I use the BlackBerry Browser?129How do I change my browser settings?129How do I change the browser home page?130How do I change the type of content that the browser accepts?130Can I override the character set encoding of web pages?130How do I select images and text on a web page?130What is the Available Offline check box that appears when I’m adding a bookmark?130Can I view web pages that contain JavaScript or animated graphics?130Why did a web page form not submit?130Can I be prompted before scripts are run on my device?131How do I change which browser opens when I click a link in an open message?131On my browser home page, when I hold the Escape button, the program closes. Can I change this?131How do I set WAP Browser security options?131How do I set BlackBerry Browser security options?131Contacts - frequently asked questions133How do I add multiple contacts with the same name to my contact list?133Can I change how my contacts or tasks display?133What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?133Why does the Add Custom Phone Tune option not appear?133How do I change the volume level for the custom phone tune?134Can I clear all the categories that apply to a contact, task, or memo?134Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?134How do I know how many contacts, calendar entries, tasks, or memos I have saved?134Calendar - frequently asked questions135Are there any restrictions for using the calendar with Lotus Notes?135How do I expand the number of hours that are shown in the calendar?135How do I change the day of the week that displays first when viewing the calendar in Week view?135How do I scroll through the calendar in each view?135How do I change how long appointments remain in the device calendar?136Can I set a snooze time for task and calendar reminders?136What is dismissed if I click Dismiss All in a reminder?136Can I show tasks in the device calendar?136Bluetooth - frequently asked questions137How do I connect my BlackBerry device with another Bluetooth- enabled device?137How do I connect my BlackBerry device with my computer?137How do I know when my Bluetooth radio is on?137What if I can’t type a passkey on the Bluetooth-enabled device that I want to pair with?137Why does my list of paired Bluetooth- enabled devices not appear?137Can I connect to Bluetooth-enabled devices without being prompted?138Can I prevent Bluetooth-enabled devices from discovering my device when it is within range?138Security - frequently asked questions139Why does the Verifying Security Software dialog box appear when I restart my device?139How do I restore my device after clearing it?139How do I prevent passwords from accidentally being copied to the clipboard?139Can I regenerate encryption keys from my device?139Why do additional security features appear in the device options?139How do I specify the criteria for random passwords that are generated in the password keeper?140How do I prevent passwords from appearing on the screen in the password keeper?140Shortcuts141Home screen shortcuts141Options and fields shortcuts141Navigating screens shortcuts141Editing text shortcuts142Legal notice143Index145Size: 1.04 MBPages: 160Language: EnglishOpen manual