User ManualTable of ContentsQuick Help8Getting started: Your smartphone8Your BlackBerry smartphone at a glance8Inserting the SIM card, media card, and battery8New in BlackBerry 7.110About switching BlackBerry smartphones12About BlackBerry ID13Visit the Setup application13Important keys13Flashing LED color descriptions15Icons16Application icons16Home screen icons19Message inbox icons20Battery power level icons20Typing icons20Phone icons21Calendar icons21Camera icons21Video camera21Your Home screen22Home screen at a glance22Use a picture as your smartphone wallpaper22Add a shortcut to your home screen or Favorites panel23Show or hide a home screen panel23Show, hide, or find an application icon23Move an application icon24Change where apps that you download appear24Change themes24Set the number of icons that appear on the home screen24Change what happens when you type on the Home screen25Add a message that appears when your smartphone is locked25Feature availability25Find more information26Popular topics27Set up an email address27Add or change your email signature27About downloading apps with the BlackBerry App World28Transfer files to and from your smartphone28About using your smartphone as a tethered modem29Copy contacts from your SIM card to your contact list29Change your ring tone, notifiers, reminders, or alerts29Lock or unlock your smartphone30Turn on or turn off airplane mode30Popular tips31Tips: Finding apps31Tips: Managing indicators31Tips: Updating your software32Tips: Doing things quickly32Tips: Extending battery life33Tips: Freeing space for your music, pictures, videos, and files35Tips: Keeping your information safe35Shortcuts: Phone36Shortcuts: Typing with the physical keyboard37Shortcuts: Media38Common troubleshooting39I can't make or receive calls39I'm not receiving messages40I can't send messages40I forget my smartphone password41My smartphone isn't ringing or vibrating when I receive a call or message41The screen turns off41Email messages aren't reconciling over the wireless network42Organizer data isn't synchronizing over the wireless network42I can't pair with a Bluetooth enabled device42The media player screen closes43Tips and shortcuts44Tips: Doing things quickly44Tips: Extending battery life45Tips: Finding apps46Tips: Freeing space for your music, pictures, videos, and files47Tips: Freeing space to optimize your smartphone's performance48Tips: Updating your software49Tips: Keeping your information safe49Tips: Managing indicators50Shortcuts: Phone51Shortcuts: Messages52Shortcuts: Files and attachments53Shortcuts: Typing with the physical keyboard54Shortcuts: Media55Shortcuts: Browser56Shortcuts: Search57Shortcuts: Calendar58Troubleshooting: Shortcuts59I can't use a shortcut59Phone60How to: Phone60Phone at a glance60Phone icons60Phone basics61Find your phone number61Make a call61Answer or end a call61Answer a second call62Change your ring tone, notifiers, reminders, or alerts62Mute a call63Place a call on hold63Turn on the speakerphone63Dial an extension63Dial using numbers or letters63Switch applications during a call63About using a headset64Emergency calls64About emergency calls and Emergency Callback Mode64Make an emergency call64Volume65Adjust the volume65Change the default volume for calls65Improve sound quality during a call65Improve sound quality for all calls65Speed dial66Set up speed dial for a contact66Change the contact that is assigned to a speed dial key66Call waiting, call forwarding, and call blocking66Turn on or turn off call waiting66About call forwarding67Start or stop forwarding calls67Add, change, or delete a call forwarding number67About call blocking68Block or stop blocking calls68Change the call blocking password68Fixed dialing and smart dialing68About fixed dialing68Turn on fixed dialing69Add, change, or delete a contact in your fixed dialing list69About smart dialing69Set options for dialing extensions70Set the default country code and area code70Conference calls70About conference calls70Make a conference call71Create a phone number link for a conference call71Speak privately with a contact during a conference call71Disconnect a contact from a conference call71Leave a conference call72Call logs72About call logs72Send a call log72Delete call logs72Add, change, or delete call log notes73View or hide call logs in the Messages application73Multiple phone numbers73About multiple phone numbers73Switch the active phone number74Phone options74Turn on or turn off dialing from the lock screen74Sort phone numbers or contacts on the phone screen74Hide or display your phone number when you make calls75Turn off the prompt that appears before you delete items75Change how you answer or end calls with the holster75Change how you answer calls with a headset76Reset a call timer76About TTY support76Turn on or turn off TTY support76Voice mail77Set up your voice mail77Set up automatic dialing for voice mail access77Check your voice mail78Change how many times your smartphone rings before the call goes to voice mail78Troubleshooting: Phone78Some features aren't available on my smartphone78I can't make or receive calls79I can't check my voice mail80I can't block calls80I can't change the number of times that my smartphone rings80My phone number appears as Unknown in the Phone application80I can't make calls using a voice command81My headset makes calls instead of my smartphone81Voice commands82How to: Voice commands82Perform an action using a voice command82Change the options for voice prompts82Improve voice recognition82Available voice commands83Change the language for voice commands83Turn off choice lists for voice commands84Troubleshooting: Voice commands84I can't make calls using a voice command84My smartphone doesn't recognize names or numbers in voice commands85Messages86How to: Messages application86Messages at a glance86Search for messages86Hide filed and sent messages from the Messages application87Show or hide messages from the Messages application87View or hide call logs in the Messages application87Hide the new or unread message indicator88Change how you group email messages88Use color to differentiate work messages from other messages88Set how long your smartphone stores messages89Open a new message automatically when you remove your smartphone from your holster89Turn off the delete message or read message prompt89Change options for spell check89Email90Set up an email address90Reconcile email over the wireless network manually90Change options for your personal email account90Compose and send an email91Check spelling91Save a message91Blind carbon copy a contact92Attach a contact card to a message92Attach a file to an email92Set the importance level for an email or a PIN message that you send92Viewing and replying to email93View saved messages93View an address instead of a display name93Reply to or forward an email or PIN message93Delete the original text from a reply message93Stop a message from sending93Resend a message93Change options for HTML email94Organizing your email inbox94Delete a message94Mark a message as read or unread94Add, change, or remove a flag95Filter email by sender or subject95Add, move, rename, or delete an email folder95File an email95View filed messages96Email filters96About email filters96Create an email filter96Options for email filters97Filter email by sender or subject98Turn on an email filter98Change, prioritize, or delete an email filter98Synchronizing email98About synchronization and reconciliation98Reconcile email over the wireless network manually99Turn on or turn off wireless email reconciliation99Empty the deleted items folder on your computer from your smartphone99Delete email on your smartphone and in your email application on your computer99Stop forwarding email to your smartphone100Stop storing email sent from your computer on your smartphone100Stop storing email sent from your smartphone on your computer100Google Mail101About Google Mail on your smartphone101Add or remove a Google Mail star101Apply or remove a Google Mail label101View Google Mail messages with a specific label101Create or delete a Google Mail label102Preview more of grouped email messages102Archive a Google Mail message or conversation102Move archived Google Mail messages to your message inbox102Report spam sent to your Google Mail account102Text messages103About text messages103Compose and send a text message103Attach a media file, contact card, appointment, or location to a text message104Attach a contact card to a message104Reply to or forward a text message104Add an appointment to your calendar from a text message104Delete the history from a text message105Cell broadcasting105About cell broadcasting105Turn on cell broadcasting105Stop receiving messages from a cell broadcast channel106Rename a cell broadcast channel106Public warning systems106About public warning systems106Unsubscribe from public warning messages107PIN messages107About PIN messages107Find your PIN107Compose and send a PIN message107Create a link for a PIN108Reply to or forward an email or PIN message108Set the importance level for an email or a PIN message that you send108Change the display color of PIN messages108Attachments109How to: Attachments109About files and attachments109Open a file or an attachment109Save a file or an attachment109Send a file110Open a link in a file or an attachment110Set font options for a file or an attachment110View properties for a file110Contact cards111About contact cards111Attach a contact card to a message111Save a contact card from a message111Troubleshooting: Attachments112A skipped content bar appears in a document112A question mark appears on a slide112Security options for messages112Block incoming messages112Allow messages from contacts in your contact list or allowed sender list113Add a contact to your allowed sender list113Reset a blocked message counter113S/MIME and PGP protected messages114S/MIME and PGP protected message basics114About signing and encrypting messages114Sign or encrypt a message114Encrypt an S/MIME or a PGP protected message with a passphrase114Attach a certificate or PGP key to a message115Download the certificate or PGP key used to sign or encrypt a message115Add a certificate or PGP key from a message115Add a certificate or PGP key from an attachment115Attachment indicators in S/MIME and PGP protected messages116Add connection information for a certificate server from a message116View the certificate used to sign or encrypt a message116View the PGP key used to sign or encrypt a message116View encryption information for a weakly encrypted message116S/MIME and PGP protected message status117Digital signature indicators for S/MIME or PGP protected messages117Encryption status indicators117Check the status of a certificate or certificate chain118S/MIME and PGP protected message options118Change your signing and encryption certificate or key118Change options for downloading attachments in encrypted messages118Change the default signing and encryption option118About message classifications119Change the default message classification119Change the size of S/MIME or PGP indicators in messages120Change the encryption algorithms for S/MIME or PGP protected messages120Change when the prompt to enter your key store password in a signed or encrypted message appears120Turn off the prompt that appears before an S/MIME or a PGP protected message is cut short120Turn off the prompt that appears when you use a certificate or PGP key that is not recommended for use121Request delivery notification for signed S/MIME-protected messages121Troubleshooting: S/MIME and PGP protected messages121Some signing and encryption options aren't available on my smartphone121I can't open an attachment in an encrypted message121IBM Lotus Notes native encrypted messages122About IBM Lotus Notes native encrypted messages122Encrypt a message using IBM Lotus Notes native encryption122Troubleshooting: Messages application122I can't send messages122I'm not receiving messages123Some messages no longer appear on my smartphone123The number of new or unread messages is different than I expect124I can't use a shortcut to view one type of message in a message inbox124Some features aren't available on my smartphone124A message, attachment, or Google Mail conversation is cut short or doesn't appear125Troubleshooting: Email125Email messages aren't reconciling over the wireless network125A message, attachment, or Google Mail conversation is cut short or doesn't appear125HTML email messages don't appear correctly126Some email folders appear dimmed126Email filters aren't working correctly126Troubleshooting: Text messages126I can't send text messages126I'm not receiving text messages127I can't turn on cell broadcasting127I can't attach a file to a text message127Files and attachments128How to: Files128File basics128About files and attachments128Open a file or an attachment128Save a file or an attachment129Search for a file that is saved on your smartphone129Search for a file that is saved on your organization's network129Send a file130Open a link in a file or an attachment130Set font options for a file or an attachment130Save a file from your organization's network to your smartphone130Managing files and attachments131View properties for a file131Copy, move, rename, or delete a file131Hide a file or folder131View a hidden file or folder132Open a password-protected .pdf file132View tracked changes in a document132View the table of contents in a document132Move around a spreadsheet133View the content of a cell133Change the size of a column133Set display options for a spreadsheet133Move around pages in a multipage .tif file133Switch presentation views134Switch slides134Rotate or zoom in to or out from a slide134Save a slide134Troubleshooting: Files135A message, attachment, or Google Mail conversation is cut short or doesn't appear135A skipped content bar appears in a document135A question mark appears on a slide135Media136How to: Media136Media file basics136Play a media file136Adjust the volume136Amplify the volume using the audio boost feature137Improve sound quality for media files137Copy, move, rename, or delete a file137View properties for a file138Change the amount of time before the media player screen closes138Turn on or turn off audio and video shortcuts138Turn on or turn off media card support138Sort media files139About transferring and synchronizing files139Transfer files to and from your smartphone139Send a file140Receive a media file using Bluetooth technology140Supported audio and video file formats and extensions140Supported picture file extensions141Music142Shuffle or repeat songs142Create a standard or an automatic playlist142Add the song that is playing to a playlist143Move or delete a song in a playlist143Rename or delete a playlist143Videos143Change the thumbnail picture for a video143Display closed captions in videos144Keep backlighting on when you play a video144Video camera144Video camera144Record a video145Turn on or turn off video lighting145Turn on or turn off auto focus145Change the video camera scene mode145Change the video size and format145Reduce blurriness in the videos that you take146Change the location for storing videos that you take146Camera146Camera at a glance146Camera icons147Take a picture147Change the flash setting for pictures that you take147Change the camera scene mode148Change the size of pictures that you take148Geotag pictures that you take148Turn off digital zoom for the camera148Reduce blurriness in the pictures that you take149Change the review duration of the pictures that you take149Change when the camera warns you about the number of pictures remaining149Change the location for storing pictures that you take149Pictures150Pictures at a glance150Use a picture as your smartphone wallpaper150Zoom, pan, or rotate a picture150Save a picture from a text message or a webpage151View pictures as a slide show151Change your slide show options151View pictures in list view or thumbnail view151Organize pictures by date or folder152Create a picture folder152Voice notes152Record a voice note152FM Radio152Turn on or turn off FM radio152Change the radio station153Turn on or turn off scan mode153Add a favorite radio station153Play, edit, or delete a favorite radio station153Sort favorite radio stations154Listen to FM radio on your speakerphone154Troubleshooting: Media154Some features aren't available on my smartphone154I can't save media files155I can't open media files155The media player screen closes156The flash or video light dims or turns off156Some pictures that I take are blurry156I can't listen to FM radio156I'm experiencing poor FM radio reception156I receive an error message after I rotate a picture157My smartphone isn't using the correct ring tone or wallpaper157I can't use a shortcut157Ring tones, sounds, and alerts158How to: Ring tones, sounds, and alerts158Icons for sound and alert profiles158About ring tones, sounds, and alerts158Change your ring tone, notifiers, reminders, or alerts159Add or delete a custom sound profile159Add or delete a contact alert160Silence your smartphone160Flashing LED color descriptions161Change alarm notification options161Turn on or turn off event sounds161Troubleshooting: Ring tones, sounds, and alerts162My smartphone is ringing or vibrating more times than expected162My smartphone isn't ringing or vibrating when I receive a call or message162Browser163How to: Browser163Browser at a glance163Browser basics164Browsing the Internet164Browse the Internet164Zoom in to or out from a webpage164Open, close, or switch between tabs164Turn on browser shortcuts164Search for text in a message, in a file, or on a webpage165View your browser history165Add a shortcut to your home screen or Favorites panel165Move back, move forward, or refresh a webpage165Return to the browser home page165Close the browser166Playing media files, viewing pictures, and downloading files166View a full picture on a webpage166Play a media file on a webpage166Open, play, or download a file from a webpage166Copying and sending web addresses166Copy an address for a web page, link, or picture166Send a web address, link, or picture167Send a link or picture from a webpage167Browser bookmarks167About bookmarks for webpages167Bookmark a webpage167Change or delete a bookmark for a webpage168Send a bookmark for a webpage168Move a bookmark for a webpage168Add, rename, or delete a bookmark folder for webpages168Browser options169Change your browser home page or start page169Change the font size for text on webpages169Change your default search engine169Add a search engine from a website170Set the character encoding for all webpages170Stop loading images or playing embedded media files on webpages170Stop blocking pop-ups on webpages170Receive a prompt before you close the browser or stream media from the Internet171Delete browser history171Delete browsing information171Turn off cookies in the browser171Turn off JavaScript support172Turn on geolocation in the browser172Browser security172About TLS172Browser security options172Manage browser security173Add a trusted content server174Add or change a website that is associated with a certificate174Browser push174About browser push174Browser push options175Turn off browser push175RSS feeds175About RSS feeds175Add an RSS feed from the browser176Tips: Browser176Turn on browser shortcuts176Shortcuts: Browser176Troubleshooting: Browser178I can't open a new tab178I receive a prompt to switch networks when I stream a song or video178I cannot play a song or video on a web page178No browser is available on my smartphone178Calendar179How to: Calendar179Synchronizing calendar179About synchronization and reconciliation179About backing up and restoring smartphone data179About synchronization conflicts180Synchronize organizer data over the wireless network180Manage data synchronization conflicts180Calendar basics181Switch calendar views181Go to a specific date in the calendar181Schedule a meeting or an appointment181Set an alarm in the calendar182Switch calendars182Meetings182Schedule a meeting or an appointment182Delete an appointment, meeting, or alarm183Respond to a meeting invitation183View your calendar when responding to a meeting183Check availability of meeting participants183Change the list of participants for a meeting184Forward a meeting invitation184Delegate a meeting invitation184Send an email to a meeting organizer or to all meeting participants184Calendar options185Change how the calendar is displayed185Change options for reminders185Change options for multiple calendars185Change the default calendar186Change how long your smartphone stores calendar entries186Show tasks in the calendar186Conference call meetings186About conference calls186Create a conference call meeting from your smartphone187Create a conference call meeting from your computer187Enter a conference call meeting187Save your conference call information188Tips: Calendar188Calendar shortcuts188Troubleshooting: Calendar189I can't schedule appointments that span multiple days189I can't set some fields when scheduling appointments189Some characters in calendar entries don't appear correctly after synchronization189I can't enter a conference call with the Join Now option189Contacts191How to: Contacts191Contact basics191Add a contact191Add a contact to your SIM card191Copy contacts to and from SIM card191Create a custom contact field192Add a pause or a wait to a phone number192Change or delete a contact192Change or delete a SIM card contact193Search for a contact193Attach a contact card to a message193Add a contact picture for caller ID194Change or delete a contact picture194About categories194Categorize a contact, task, or memo195Create a category for contacts, tasks, or memos195Synchronizing contacts195About synchronization and reconciliation195Synchronize organizer data over the wireless network196About backing up and restoring smartphone data196About synchronization conflicts196Manage data synchronization conflicts197Personal distribution lists197Create a personal distribution list197Change or delete a personal distribution list197Multiple contact lists198About multiple contact lists198View a different contact list198Change the default contact list198Contact list options198Turn off the prompt that appears before you delete items198Change the display options for contacts199View the number of contacts stored on your smartphone199Sort contacts or tasks199Change how contact names appear in Remote Lookup results199Store SIM card contacts on your wireless service provider's contact backup server200Replace or merge contacts on your wireless service provider's contact backup server200Troubleshooting: Contacts200Contact list field data isn't appearing on my computer200My contact pictures keep changing201Clock202How to: Clock202Set the date and time202Display a second time zone on the clock202Change the clock face203Change what appears on the screen when your smartphone is charging203Turn on the alarm203Silence the alarm204Change alarm notification options204Set options for bedside clock mode204Turn on bedside clock mode204Use the stopwatch205Use the timer205Change timer notification options205Troubleshooting: Clock206The time on my smartphone isn't correct206Tasks and memos207Create a task or memo207Send a task or memo207Change or delete a task or memo207Change the status of a task208Hide completed tasks208Show tasks in the calendar208Synchronizing tasks and memos209About synchronization and reconciliation209Synchronize organizer data over the wireless network209About backing up and restoring smartphone data210About synchronization conflicts210Manage data synchronization conflicts210About categories211Categorize a contact, task, or memo211Create a category for contacts, tasks, or memos211Turn off the prompt that appears before you delete items212Typing213How to: Typing213Typing icons213Typing basics213Copy and paste at a glance213Highlight, cut, copy, or paste text214Type a symbol214Type a special character or letter with an accent214Clear text from a field214Typing input methods214About typing input methods214Change options for typing input methods215Change your typing style215Type text using the predictive input method215Find more information about typing in other languages215Turn on or turn off trackpad sounds215Set the trackpad sensitivity216Set the cursor speed216Custom dictionary216Add, change, or delete a word in the custom dictionary216Stop adding items automatically to the custom dictionary217Word substitution217About word substitution217Undo a word substitution change217Create a word substitution entry217Change or delete a word substitution entry218Turn off word substitution218Spelling checker218Stop displaying spelling suggestions in the list that appears when you type219Change options for checking spelling219Check spelling219Troubleshooting: Typing220I can't check spelling220I have no Advanced Style Options220Keyboard221How to: Keyboard221Assign an application to a convenience key221Change the default currency symbol221Set the cursor speed221Turn on key tones222Turn on or turn off trackpad sounds222Set the trackpad sensitivity222Troubleshooting: Keyboard222No application opens when I press a Convenience key222Language224How to: Language224About typing input languages224Add a language to your smartphone224Delete a language from your smartphone224Change an input or display language225Use a shortcut for switching typing input languages225Change which languages appear when you switch input languages225Troubleshooting: Language226Some characters don't appear correctly on my smartphone226I can't find a display language on my smartphone226Screen display227How to: Screen display227Use a picture as your smartphone wallpaper227Set options for backlighting227Change the display font227Organizing applications on the Home screen228About organizing application icons228Show, hide, or find an application icon228Move an application icon229Change where apps that you download appear229Add, rename, or delete a folder on the home screen229Add a message that appears when your smartphone is locked229Turn on flashing LED notification for wireless coverage230Use grayscale or reverse contrast for the screen display230Themes230About themes230Change themes230Troubleshooting: Screen display231My display changed231No application opens when I press a Convenience key231The screen turns off231Applications232How to: Applications232About multitasking232Keep an application running in the background and switch to another application232Close an app so that it is not running in the background233Require your smartphone password before adding an app233View properties for an application233Delete an application234View the size of an application database234Troubleshooting: Applications234I can't add, update, or return to the previous version of an app234I deleted an app that I want back234Error messages: BlackBerry Device Software235Reload the BlackBerry Device Software using the BlackBerry Desktop Software237BlackBerry ID238How to: BlackBerry ID238About BlackBerry ID238Create a BlackBerry ID238Change your BlackBerry ID information239BlackBerry Device Software240How to: BlackBerry Device Software240About updating the BlackBerry Device Software240Update the BlackBerry Device Software240Downgrade or return to the previous version of the BlackBerry Device Software over the wireless network241Find your smartphone model number and version of the BlackBerry Device Software241Troubleshooting: BlackBerry Device Software242I can't update the BlackBerry Device Software over the wireless network242My smartphone doesn't have enough available storage space to update the BlackBerry Device Software242My smartphone responds slowly or freezes243Manage Connections244Mobile network244How to: Mobile network244Manage Connections at a glance244Check which wireless networks your smartphone connects to244Turn on, turn off, or check the status of a network connection244Turn on or turn off airplane mode245Roaming245About roaming and international roaming245Switch wireless networks manually245Turn on or turn off data service or set roaming options246Preferred wireless network list246About the preferred wireless network list246Add a wireless network to the preferred wireless network list247Delete a wireless network from the preferred wireless network list247Change the order of preferred networks247Change the connection speed for the wireless network248Turn on flashing LED notification for wireless coverage248Wireless coverage indicators248Troubleshooting: Mobile network249I can't connect to the mobile network249Error messages250Data service unavailable250Wi-Fi technology250How to: Wi-Fi technology251Check which wireless networks your smartphone connects to251Turn on, turn off, or check the status of a network connection251Connect to a Wi-Fi network251About connecting to a Wi-Fi network251Connect to a Wi-Fi network252Connect to a Wi-Fi network using Wi-Fi Protected Setup252Connect to a Wi-Fi network manually252Saved Wi-Fi networks253Change, move, or delete a saved Wi-Fi network253Prevent your smartphone from connecting to a saved Wi-Fi network253Turn on or turn off the prompt that appears for hotspots253Options for saved Wi-Fi networks254Install a root certificate on your smartphone256Wi-Fi calling256About Wi-Fi calling256Change your Wi-Fi calling preferences256Wi-Fi diagnostic reports256Submit a Wi-Fi diagnostic report256Set options for Wi-Fi diagnostic reports256Connection permissions for third-party applications257About using Wi-Fi with VPN and software tokens257Wireless coverage indicators257Troubleshooting: Wi-Fi technology258I can't connect to a Wi-Fi network258My smartphone drops calls made using Wi-Fi calling259Bluetooth technology260How to: Bluetooth technology260About Bluetooth260Turn on or turn off Bluetooth technology260Pair with a Bluetooth enabled device260Connect to or disconnect from a paired Bluetooth enabled device261Switch to a paired Bluetooth enabled device during a call261Share contacts with a paired Bluetooth enabled car kit262Send a file262Send contact cards using Bluetooth technology262Rename or delete a paired Bluetooth enabled device263Make your smartphone discoverable263Bluetooth technology options263Bluetooth profiles263Turn off a Bluetooth profile264Set which contacts are available to share with a Bluetooth enabled car kit265Prevent your smartphone from making contacts available to other Bluetooth enabled devices265Restrict outgoing calls266Change the pairing name for your BlackBerry smartphone266Turn off or turn on the Bluetooth connection notification266Turn off the prompt that appears when connecting or pairing266Set the message types that your Bluetooth enabled car kit notifies you of267Encrypt data that you send or receive using Bluetooth technology267Turn off automatic reconnection to Bluetooth enabled devices267Troubleshooting: Bluetooth technology268I can't pair with a Bluetooth enabled device268My list of paired Bluetooth devices doesn't appear268I can't type a passkey on a Bluetooth enabled device268I can't send or receive files269I cannot find files sent to me over a Bluetooth connection269I lose my connection with a Bluetooth enabled car kit269I can't share contacts with a paired Bluetooth enabled device270Media server271How to: Media server271About the media server271Share media files using the media server271Manage the devices connected to the media server271Select the types of media files that you share using the media server272Change the display name of the media server272Smart accessories273About the Smart Accessories application273Set up a new dock273Change a dock profile274Delete a saved dock profile274Power and battery275How to: Power and battery275Inserting the SIM card, media card, and battery275Set your smartphone to turn on and turn off automatically277Turn off your smartphone277Reset your smartphone278Check the battery power level278About battery saving mode278Turn on or turn off battery saving mode278Turn on or turn off Application Resource Monitor279Troubleshooting: Power and battery279My battery life is shorter than I expected279Storage space and media cards280How to: Storage space and media cards280About media cards280Supported media cards280Inserting the SIM card, media card, and battery280Turn on or turn off media card support282Turn on or turn off USB mass storage mode282Back up smartphone data to your media card283Restore smartphone data from your media card283Repair files stored on your media card or on your smartphone284Format your media card or built-in media storage284About compression284About file encryption285Turn on encryption285View the amount of available storage space on your smartphone286View the amount of storage space used by media files286Troubleshooting: Storage space and media cards286My smartphone doesn't recognize my media card286The application storage on my smartphone is low287Search288How to: Search288Search for an item288Search for an item using voice enabled search288Change search options289Change the language for voice enabled search289Search for messages289Message search criteria290Do more with your message search results291View, change, or delete a saved search291Search for text in a message, in a file, or on a webpage291Search for a contact292Troubleshooting: Search292I don't get any voice enabled search results292Security294How to: Security294Security basics294About the smartphone password294Set or change your smartphone password295Lock or unlock your smartphone296Change when your smartphone locks automatically with a password296Set a limit for smartphone password attempts296Delete smartphone data, third-party applications, or media card files297Parental Controls297About Parental Controls297Turn on Parental Controls297Change Parental Controls298Turn off Parental Controls298Password Keeper299About the Password Keeper299Add, change, or delete a password that is saved in the Password Keeper299Change the Password Keeper password299Set a limit for password attempts in the Password Keeper299Copy a password300Prevent password copying300Hide or show passwords in the Password Keeper300Generate a random password300Encryption301About encrypting data and files on your smartphone301Turn on encryption301Set encryption strength302Use a certificate to encrypt the encryption keys on your smartphone302Generate an encryption key302SIM card303Protect your SIM card with a PIN code303Change a SIM card PIN code303Memory cleaning303About memory cleaning303Turn on memory cleaning304Change when your smartphone deletes sensitive data from the temporary smartphone memory304Delete sensitive application data from the temporary smartphone memory304Create a shortcut for the memory cleaning application304Certificates and PGP keys305About certificates and certificate enrollment305About PGP keys305About the trust status of certificates and PGP keys305Certificate and PGP key basics306Download a certificate or PGP key from an LDAP-enabled server or DSML-enabled server306Download a certificate from a certification authority306Download a personal PGP key from the PGP Universal Server306Import a certificate or PGP key that is saved on your smartphone306Import certificates or PGP keys from a media card307Send or delete a certificate or PGP key307View details for a certificate or PGP key307View one type of certificate or PGP key307View the certificate chain for a certificate308Certificate and PGP key statuses308Status indicators for certificates, PGPkeys, and certification authority profiles308Check the revocation status of a certificate, certificate chain, or PGP key309Change the trust status of a certificate or PGP key309Revoke a certificate or PGP key310Certificate revocation reasons310PGP key revocation reasons310Certificate and PGP key options311Change the display name for a certificate or PGP key311Turn off prompts that appear when you add a certificate or PGP key to the key store311Add an email address to a certificate311Change how often a certification authority profile checks certificate status312Clear the PGP data cache312Certificate servers312Add or delete a certificate server312Change connection information for a certificate server313Connection options for OCSP and CRL servers313Connection options for LDAP-enabled servers313Send connection information for a certificate server313Key store314About the key store314Change the key store password314Synchronize the key store password with the smartphone password314Change when your smartphone deletes the key store password315Add contacts automatically when you add certificates or PGP keys to the key store315Change the service that your smartphone uses to download certificates315Turn off automatic backup and restore of key store data315Change the refresh rate for certificate revocation lists316Reject certificate revocation lists from unverified CRL servers316Smart cards316About using a smart card with your smartphone316Turn on two-factor authentication317Import a certificate from a smart card317Lock your smartphone when you remove your smart card from your smart card reader317About smart password entry318Turn off smart password entry318Turn off notification for smart card connections318Prerequisites: Using authentication certificates318Use a certificate to authenticate your smart card319Check the status of your authentication certificate automatically319Store the passphrase for your smart card on your smartphone319VPN settings320About VPN profiles320About software tokens320View IT policy rules that are set for your smartphone320Verify security software manually320Third-party application control321About permissions and trust status for third-party applications321Set permissions for a third-party application321Reset connection permissions for third-party applications321About direct Internet connections for third-party applications322Set up a direct Internet connection for a third-party application322Turn on safe mode322Turn off a prompt for a third-party application connection322Interaction permissions for third-party applications323Data permissions for third-party applications324Troubleshooting: Security324I forget my smartphone password324My smartphone prompts me to make an emergency call when I type a password325I can't unlock my smartphone using my smart card325I can't download a certificate or PGP key from an LDAP-enabled server325I forgot the PIN for Parental Controls326Service books and diagnostic reports327Run, view, send, or delete a diagnostic report327Accept, delete, or restore a service book327Set a default recipient for diagnostic reports328Find your smartphone model number and version of the BlackBerry Device Software328I can't run or submit a diagnostic report328Synchronization330How to: Synchronization330About synchronization and reconciliation330Reconcile email over the wireless network manually330Turn on or turn off wireless email reconciliation330Delete email on your smartphone and in your email application on your computer331Manage email reconciliation conflicts331Synchronize organizer data over the wireless network331Empty the deleted items folder on your computer from your smartphone332About backing up and restoring smartphone data332Troubleshooting: Synchronization333Email messages aren't reconciling over the wireless network333Organizer data isn't synchronizing over the wireless network333Contact list field data isn't appearing on my computer333Some characters in calendar entries don't appear correctly after synchronization334Accessibility options335How to: Accessibility335Screen accessibility options335Display closed captions in videos335Change the display font335Use grayscale or reverse contrast for the screen display335BlackBerry Screen Reader336About the BlackBerry Screen Reader336Turn on or turn off the BlackBerry Screen Reader336Change the settings for the BlackBerry Screen Reader336BlackBerry Screen Reader settings336Adjusting the display of home screen icons338Set the number of icons that appear on the home screen338Set the trackpad sensitivity338Turn on or turn off Key Describer mode338Shortcuts: BlackBerry Screen Reader338Tips: BlackBerry Screen Reader340Audio and phone accessibility options340Turn on or turn off event sounds340Change how you answer calls with a headset340Add or delete a contact alert341TTY support341About TTY support341Turn on or turn off TTY support341Voice dialing342Perform an action using a voice command342Available voice commands342Typing accessibility options343Change or delete a Word Substitution entry343Type text using the predictive input method343Change your typing style344Calculator345Use the calculator345Convert a measurement345Glossary346Legal notice348Size: 15.3 MBPages: 352Language: EnglishOpen manual