Owner's ManualTable of Contentsen-us Use and care manual1Washer1Table of contentsen-us Use and care manual3Important information4Purchase information4Customer service41. Contact your installer or the Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem.42. If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at: BSH Home Appliances 1901 Mainstreet, Suite 600 Irvine, CA 92614 or calling us at:4Your washing machine is intended for5NOTICE:5Importance and meaning of symbols59 WARNING5warning59 CAUTION5caution5NOTICE:5Tip:5IMPORTANT SAFETY INSTRUCTIONS6READ AND SAVE THESE INSTRUCTIONS6WARNING6WARNING6IMPORTANT SAFETY INSTRUCTIONS7READ AND SAVE THESE INSTRUCTIONS7WARNING7WARNING7Introduction to your new washer79 WARNING7risk of fire, electric shock or injury7Standard features and helpful information7Special features7Environmentally friendly use of your washer8Dimensions and clearances required8Appliance dimensions8Length of power cord and water supply hoses8Installation types8Installation instructions109 WARNING10Risk of fire, electirical shock or injury to persons109 CAUTION10Washing machine is heavy10Introduction10NOTICES10Tools needed10Waste disposal109 WARNING10Warnings for children109 WARNING10To avoid risk of injury or death, do the following10Parts provided with your washer11NOTICE:11Set up on a pedestal with drawer11Installation checklist11Importance of installing on a solid, level floor11Remove the transport bolts129 CAUTION12Damage to the appliance121. Remove hoses from the brackets.122. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.123. Place covers over the transport bolt holes Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressing...12NOTICE:12Water connections12NOTICES12NOTICES139 WARNING14Scalding149 CAUTION14Appliance damage/damage to textiles14NOTICE:14Leveling the washer141. Install the washer on a level and solid surface, preferably in a corner of a room.142. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.143. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.144. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.145. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no "give" or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to ...146. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).141. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.142. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.143. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.14Electrical connection149 WARNING14Electrical shock149 WARNING14Electrical Shock149 WARNING14Electrical Shock14To reduce the risk of electrical shock:14Transporting the washer151. Disconnect the washer power cord from the wall outlet.152. Turn off the water supply to the washer.153. Disconnect water supply lines from the tap.154. Disconnect the drain hose from the drain location.155. Install the transport bolt assemblies as shown below.151. Remove all four transport bolt hole covers.152. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.153. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.151. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.152. Insert the transportation bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction show...153. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into adjecent cracks or crevices. Repeat the process for all 4 transportation bolt assemblies befor...15Getting to know your appliance16Control panel16Display field16Laundry17Preparing the laundry17NOTICE:17Sorting the Laundry17Identifying and treating stains17Laundry detergents and additives18Adding the correct amount of HE detergent189 WARNING18warning18NOTICE:18Cycle selection table19Tips20Starching20NOTICE:20Dyeing/bleaching20Soaking201. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.202. Turn the program selector to Cotton Normal Cold program.203. Press Start/Pause.204. After approx. ten minutes, press Start/Pause.205. After the required soaking time, press Start/Pause again to continue or change the program.20NOTICES20Default cycle settings21Changing the temperature range21Changing the spin speed range21Delay Start21NOTICE:211. Press Start/Pause.212. Press the Delay Start button until the desired number of hours is displayed.213. Press the Start/Pause button21NOTICE:21Additional program settings21Extra Rinse21Easy Iron21Prewash/Pre Treat21Operating Instructions229 WARNING22warning22Before doing any laundry with your washing machine229 WARNING22warning22Before loading your first load of laundry22Using the cycle selector to choose a wash cycle22NOTICE:22Changing default cycle settings22Selecting additional cycle settings22Loading the laundry229 WARNING22warning22Tip:22Tips23Filling the detergent and additives compartments23NOTICE:239 WARNING23Irritation of eyes/skin!23NOTICE:23Tips231. Open the detergent dispenser drawer.232. Add detergent or additive.233. Avoid overfilling the compartment to prevent early dispensing.234. Close the detergent dispenser drawer completely before starting the wash cycle.23Tip:231. Pull out the detergent drawer. Press down on the insert and remove the drawer completely.242. Push the liquid detergent dispenser forward.243. Insert the drawer again.24NOTICE:24Starting the cycle24NOTICE:24Child lock24NOTICE:24Selecting a different cycle241. Press Start/Pause.242. Select another cycle.243. Press Start/Pause. The new cycle starts from the beginning.24Pausing/Continuing the cycle24Cancel cycle241. Press Start/Pause.242. Cool the laundry off: Select Rinse.243. Press Start/Pause.241. Press Start/Pause.242. Select Spin/Drain.243. Press Start/Pause.24Cycle end with rinse stop24Cycle end24NOTICE:24Removing laundry/switching the appliance off241. Open the front door of the washer and remove the laundry.242. Turn the cycle selector to the Off position. Appliance is switched off.243. Turn off the water tap.24NOTICES24Signal25Cleaning and maintenance269 WARNING26Risk of electric shock!26Cleaning the housing and control panel269 WARNING26Risk of explosion!26Cleaning the drum26Descaling the washer26NOTICE:26Cleaning the detergent dispenser261. Open the dispenser drawer fully. Press down on the drawer catch (1) and pull the drawer (2) from the washer housing.262. Remove the liquid detergent insert (3) by grasping it and pulling it upwards from the detergent dispenser drawer.263. Clean the insert by holding it under warm running water. Lightly wipe away any remaining detergent residue.264. Reinsert the liquid detergent insert and slide the detergent dispenser drawer back into place and close the drawer securely.26Tip:26Cleaning the water inlet strainers261. Turn off the water tap.262. Turn the cycle selector to any wash cycle (not to Drain or Spin).263. Press Start/Pause and allow 30 seconds to pass.264. Turn the cycle selector to the Off position.261. Remove the hose from the tap.272. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.273. Reconnect the hose to the tap.271. Remove the hose from the inlet on the back of the washer.272. Using narrow pliers, grasp and pull the strainer from the inlet port.273. Rinse the strainer under running water.274. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.27NOTICE:27Cleaning the drain pump279 WARNING27risk of scalding271. If the washer has not been drained, try to drain it now. Turn the cycle selector to the Spin/Drain cycle, select No spin and press the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is totally bl...272. Shut off the tap so that no more water flows in and has to be drained.273. Open and remove the service cover.274. Loosen the screws and remove the protective film.275. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...286. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...287. Screw the protective film on the pump on again.288. Insert the service cover snap it in, and close it.28NOTICE:28Troubleshooting29Emergency door lock release299 WARNING29Risk of scalding299 WARNING29Risk of injury299 CAUTION29Water damage291. Turn the washer off by rotating the cycle selector to the Off position. Any running program will then be cancelled. Disconnect the mains plug.292. Allow the water in the drum to cool off.293. Allow the washer drum to come to a stand still (no longer spinning).294. Before opening the washer door, perform the drain procedure included in the pump maintenance section following.295. Loosen screws and remove the protective foil.296. The washing machine door can then be opened.297. The door can then be opened.29Troubleshooting299 WARNING29electric shock291. Turn the cycle selector to Off.292. Disconnect the washer from the power outlet.293. Turn off the water faucet.294. Call Customer Service.29NOTICE:29Error messages32NOTICE:32Customer service32STATEMENT OF LIMITED PRODUCT WARRANTY33Bosch Clothes Washer33Size: 4.13 MBPages: 36Language: EnglishOpen manual
