User ManualTable of ContentsGetting Started8About This Document8Overview of the Cisco Small Business 300 Series IP Phones10Caring for Your Phone10Getting to Know the Cisco SPA 30111Getting to Know the Cisco SPA 30313Softkey Buttons15Screen Icons17Using Keypad Shortcuts18Installing Your Phone20Before You Begin20Installing Your Cisco SPA 301 IP Phone21Connecting the Handset21Connecting the Power21Connecting Your Cisco SPA 301 to the Network22Installing Your Cisco SPA 303 IP Phone23Connecting the Handset23Connecting the Power24Connecting Your Cisco SPA 303 to the Network24(Optional) Installing the Cisco SPA 303 Stand25(Optional) Connecting a PC to Your Cisco SPA 30325(Optional) Connecting Wired and Wireless Headsets25(Optional) Mounting Your Cisco SPA 30X Phone to the Wall26Reversing the Handset Retention Tab32Verifying Phone Startup33Upgrading Your Phone’s Firmware34Determining Your Current Firmware Version34Download the Firmware35Get Your Phone’s IP Address35Install the Firmware35Using Basic Phone Functions37Using Phone Hardware and Accessories (Cisco SPA 303)38Using the Speakerphone38Using the Headset with Your IP Phone38Switching Between the Handset/Headset/Speakerphone During a Call38Sending Audio to the Phone Speaker38Choosing Your Preferred Audio Device39Adjusting Call Volume and Muting39Adjusting Call Volume39Adjusting the Ringer Volume40Using Mute (Cisco SPA 303)40Placing or Answering a Call40Using Dial Assistance (Cisco SPA 303)41Using Hold and Resume41Switching Between Multiple Calls on Hold on a Single Line (Cisco SPA 303)42Ending a Call42Transferring Calls (Cisco SPA 303)43Performing an Attended Transfer43Performing an Unattended (Blind) Transfer43Transferring a Held Call to an Active Call44Redialing a Number44Viewing and Returning Missed Calls (Cisco SPA 303)44Turning the Missed Calls Shortcut On and Off45Forwarding Calls46Forwarding All Calls46Forwarding Calls When Your Phone is Busy47Forwarding Calls When You Don’t Answer the Phone47Delaying Call Forwarding When You Don’t Answer the Phone (Cisco SPA 303)48Stopping Call Forwarding48Setting Do Not Disturb49Activating Do Not Disturb49Deactivating Do Not Disturb50Turning Call Waiting On and Off50Picking Up a Call from Another Extension (Cisco SPA 303)51Parking a Call (Cisco SPA 303)52Placing a Three-Way Conference Call53Conferencing a Held Call with an Active Call (Cisco SPA 303)54Using the Phone Directories (Cisco SPA 303)54Using Your Personal Directory54Using the Corporate Directory55Using the Call History Lists56Viewing the Call History Lists56Calling from the Call History Lists57Deleting a Number from the Call History Lists57Saving a Call History List Number to Your Directory57Setting or Changing a Phone Password57Accessing Voicemail58Using Advanced Phone Features59Configuring Privacy and Security Features60Blocking Caller ID60Blocking Anonymous Calls60Using Secure Call61Enabling Dial Assistance (Cisco SPA 303)62Adding and Using Speed Dials62Creating Speed Dials on Unused Line Buttons (Cisco SPA 303)63Creating Numerical Speed Dials63Using Speed Dials64Using the Paging Feature64Paging Another Phone64Paging a Group of Phones65Configuring Auto Answer (Cisco SPA 303)65Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303)65Customizing Your LCD Screen (Cisco SPA 303)66Changing the LCD Screen Contrast66Configuring the Phone Screen Saver66Turning on the Screen Saver68Using Ring Tones (Cisco SPA 303)68Changing Your Ring Tone68Configuring Date and Time Parameters on Your Phone (Cisco SPA 303)68Setting Your Phone’s Date and Time68Using Star Codes69Using the Interactive Voice Response Menu on the Cisco SPA 30171Advanced Procedures for Technical Support Personnel (Cisco SPA 303)72Rebooting Your Phone73Using the Web Interface75Logging in to the Web Interface76Setting Do Not Disturb77Configuring Call Forwarding77Configuring Call Waiting78Blocking Caller ID78Blocking Anonymous Calls79Using Your Personal Directory (Cisco SPA 303)79Viewing Call History Lists80Creating Speed Dials80Accepting Text Messages (Cisco SPA 303)80Adjusting Audio Volume81Changing the LCD Contrast (Cisco SPA 303)82Configuring the Phone Screen Saver (Cisco SPA 303)82Where to Go From Here84Size: 2.78 MBPages: 85Language: EnglishOpen manual