User ManualTable of ContentsSection 1: Introduction8How to use the manual8Safety Messages (review carefully)9DTC400/DTC300/DTC300M Card Printer Overview10Reviewing the DTC400/DTC300/DTC300M Block Diagram10Reviewing the DTC400/DTC300/DTC300M Sequence of Operations11Reviewing the DTC400/DTC300/DTC300M Sequence of Operations (continued)12Continued on the next page12Reviewing the DTC400/DTC300/DTC300M Sequence of Operations (continued)13Reviewing the DTC400/DTC300/DTC300M Boot up Sequence14Section 2: Specifications15Table of Contents15Regulatory Compliances16Agency Listings17Technical Specifications17Technical Specifications (continued)18Technical Specifications (continued)19Visual Security Solutions (Specifications)20VeriMarkTM Cards - 2-D holographic foil application20Custom HoloMarkTM Cards20Visual Security - Card Stock Part Numbers20Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)20Visual Security Card Stock - Tolerances20VeriMarkTM - Application Specifications21HoloMarkTM and Custom HoloMarkTM - Application Specifications21Functional Specifications22Printer Components: Front Cover23Printer Components: Print Ribbons24Printer Components: Resin-Only Print Ribbons25Printer Components: Dye-Sublimation Print Ribbons26Printer Components: Dye-Sublimation/Resin Print Ribbons27Printer Components: Blank Cards28Section 3: Setup and Installation Procedures29Table of Contents29Printer Setup and Installation31Choosing A Good Location31About Moisture Condensation31Unpacking and Inspection32Reviewing the Printer (front view)33Reviewing the Printer (front view; Cartridge being installed)33Reviewing the LCD (top-front part of Printer)34Connecting the Printer power35Installing the Print Ribbon Cartridge36Installing the Print Ribbon Cartridge (continued)37Installing the Print Ribbon Cartridge (continued)38Installing Blank Cards into the Card Hopper39Installing Blank Cards into the Card Hopper (continued)40Installing Blank Cards into the Card Hopper (continued)41Lowering the Card Output Hopper42Printer Driver Installation43Installing the Printer Driver43Installing the Printer Driver (continued)44Installing the Printer Driver (continued)45Installing the Printer Driver (continued)46Installing the Printer Driver (continued)47Installing the Printer Driver (continued)48Installing the Printer Driver (continued)49Installing the Printer Driver (continued)50Installing the Printer Driver (continued)51Installing the Printer Driver (continued)52Installing the Printer Driver (continued)53Installing the Printer Driver (continued)54Printing a Test Print Image55Printing a Test Print Image (continued)56Printer Transport57Moving the Printer to another location57Section 4: General Troubleshooting58Table of Contents58Safety Messages (review carefully)60Communications Errors61Resolving the Communication Errors61Resolving the Communication Errors (continued)62Print Process Errors63Resolving a Card Not Fed Error (Cards will not feed off the Hopper)63Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)64Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)65Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)66Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued)67Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)68Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued)69Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)70Resolving the Mag Verify Error71Resolving a Mag Verify Error (continued)72Resolving a Mag Verify Error (continued)73Resolving the No Mag Installed Error74Resolving a No Mag Installed Error (continued)75Resolving a Ribbon Sensor Error (Ribbon Miscue)76Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued)77Resolving a Ribbon Break Jam Error78Resolving a Ribbon Break Jam Error (continued)79Resolving a Ribbon Out Error80Resolving a No Ribbon Installed Error81Resolving a No Ribbon Installed Error (continued)82Resolving a Invalid Ribbon Error83Resolving a Invalid Ribbon Error (continued)84Resolving a Wrong Ribbon Error85Resolving a Wrong Ribbon Error (continued)86Resolving a Card Jam Error87Resolving a Card Jam Error (continued)88Resolving a Headlift Motor or Sensor Error89Resolving a Headlift Motor or Sensor Error (continued)90Resolving the Cover Open Error Message91Resolving the Blank Output issues92Resolving the Blank Output issues (continued)93Resolving the Blank Output issues (continued)94Diagnosing Image Problems95Resolving the Pixel Failure problems95Resolving the Card Surface Debris problems96Resolving the Incorrect Image Darkness problems97Resolving the Incorrect Image Darkness problems (continued)98Resolving Ribbon Wrinkle problems99Resolving Ribbon Wrinkle problems (continued)100Resolving the Excessive Resin Printing problems101Resolving the Excessive Resin Printing problems (continued)102Resolving the Incomplete Resin Printing problems103Resolving the Image Placement problems104Resolving the Image Placement problems (continued)105Resolving the Image Placement problems (continued)106Resolving the Poor Image Quality problems107Running the Self Test108Running the Standard Self Test Print109Running the Magnetic Self Test (HiCo Only)110Section 5: Printer Adjustments111Table of Contents111Safety Messages (review carefully)114DTC400/DTC300 Print Driver Options115Reviewing DTC400, DTC300 and DTC300M Printer Drivers115Reviewing DTC400 Printer Drivers115Reviewing DTC300 Printer Driver116Reviewing DTC300M Printer Drivers117Using the Card tab118Adjusting the Card Size Option118Adjusting the Orientation Option119Selecting the number of copies120Using the Diagnostics button under the Card tab121Using the Clean Printer Option122Using the Clean Printer Option (Continued)123Using the Test Print button124Using the About button125Using the Device Options tab (DTC400/DTC300)126Adjusting the Ribbon Type option126Selecting the Auto Ribbon Select option127Adjusting the Color Matching option128Adjusting for the Resin Dither129Using the Rotate Image 180 Degrees option130Using the Disable Printing option131Using the Device Options tab (DTC300M)132Adjusting the Ribbon Type option132Selecting the Auto Ribbon Select option133Adjusting for the Resin Dither134Using the Rotate Image 180 Degrees option135Using the Disable Printing option136Using the Resin Heat (K) option137Using the Overlay Heat (O) option138Using the Image Color tab (DTC400/DTC300)139Using the Resin Heat (K) option140Using the Overlay Heat (O) option141Using the Color Matching option and Default button142Using the Calibrate tab143Using the Image Position Controls144Using Image Position controls (continued)145Using the Sensors button146Using the Settings button147Using the Magnetic Encoding tab148Using the Magnetic Track Selection radio buttons149Using the Magnetic Track Selection radio buttons (continued)150Using the Magnetic Track Options radio buttons151Using the Bit Density radio buttons152Using the Character Size radio buttons153Reviewing the Enable MLE Support checkbox154Using the ASCII Offset radio buttons155Using the LRC Generation radio buttons156Using the Character Parity radio buttons156Using the Shift Data Left checkbox157Reviewing the ISO Track Locations158Sending the Track Information159Entering the Track Information159Reviewing Tracks 1, 2 and 3 (in table format)160Reviewing the Track Data Note160Reviewing the ASCII Code and Character Table161Using the Overlay / Print Area tab162Using the Overlay / Print Area dropdown menu163Using the Overlay / Print Area dropdown menu (continued)164Using the Overlay / Print Area165Using the Overlay / Print Area (continued)166Using the Defined Area Option167Using the Defined Area Option (continued)168Using the Defined Area Option (continued)169Using the Defined Area Option (continued)170Using the Defined Area Option (continued)171Using Security Options (Visual Security Solutions)172Selecting Orientation - Landscape under Card tab173Selecting the Visual Security Solutions dropdown menu (A to D)174Selecting Orientation - Portrait under Card tab175Selecting the Visual Security Solutions dropdown menu (E to H)176Selecting the VeriMark radio button177Selecting the HoloMark radio button178Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil)179Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below)179Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below)179Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil)180Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below)180Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below)180Using the K Panel Resin tab181Selecting from the Print All Black With K Panel options182Selecting the Full Card option183Selecting the Defined Area(s) option184Selecting the Undefined Area(s) option185Selecting the Defined Area(s) function186Selecting the Defined Area(s) function (continued)187Selecting the Defined Area(s) function (continued)188Selecting the Defined Area(s) function (continued)189Selecting the Defined Area(s) function (continued)190Selecting the Defined Area(s) function (continued)191Selecting the Defined Area(s) function (continued)192Selecting the Print YMC under K and Print K Only options193Using the Printer Supplies tab194Reviewing the Ribbon Information195Reviewing the Ribbon Level Indicator196Using the Printer Calibration Utility197Using the Image Darkness Option198Using the Print Top of Form Option199Using the Print End of Form Option200Using the Print Left of Form Option201Using the Magnetic Encoder Voltage Offset Option202Adjusting the Hi-Co Voltage Offset203Adjusting the Lo-Co Voltage Offset204Using the Mag Top of Form Option205Using the Mag Top of Form Option (continued)206Using the Ribbon Tension Option207Using the LCD Contrast Option207Section 6: Cleaning208Table of Contents208Safety Messages (review carefully)209Using the Required Supplies210Cleaning Procedures211Cleaning the Printhead211Cleaning the Card Feed and Cleaning Rollers212Cleaning the Printer's Interior213Section 7: Parts Replacement214Section 8: Packing the Card Printer215Table of Contents215Section 9: Board Level Diagnostics216Table of Contents216Safety Messages (review carefully)217Sensor and Motor218Reviewing the Sensor Location and Voltages218Reviewing the Motor Voltages (when active)218Section 10: Diagnostic Tool Utility219Table of Contents219Using the Diagnostic Tool Utility220Selecting from the Printer Selection menu220Reviewing customized Diagnostic Utility tabs for your Printer221Using the Diagnostic Utility tabs222Selecting the Print Spooler tab in the Diagnostics Utility222Selecting the Print Spooler tab in the Diagnostics Utility (continued)223Selecting the Print Spooler tab in the Diagnostics Utility (continued)224Selecting the Print Spooler tab in the Diagnostics Utility (continued)225Selecting the Print Spooler tab in the Diagnostics Utility (continued)226Selecting the Firmware Updates tab in the Diagnostics Utility227Downloading Firmware Updates228Selecting the Firmware File228Placing the Printer in the Upgrade Mode229Sending the Firmware File230Selecting the Mechanics tab in the Diagnostics Utility231Selecting the Mechanics tab in the Diagnostics Utility (continued)232Selecting the Mechanics tab in the Diagnostics Utility (continued)233Selecting the Mechanics tab in the Diagnostics Utility (continued)234Selecting the Mechanics tab in the Diagnostics Utility (continued)235Selecting the Mechanics tab in the Diagnostics Utility (continued)236Selecting the Mechanics tab in the Diagnostics Utility (continued)237Selecting the Mechanics tab in the Diagnostics Utility (continued)238Selecting the Mechanics tab in the Diagnostics Utility (continued)239Selecting the Mechanics tab in the Diagnostics Utility (continued)240Selecting the Mechanics tab in the Diagnostics Utility (continued)241Selecting the Self Tests tab in the Diagnostics Utility242Selecting the Card Samples tab in the Diagnostics Utility243Selecting the Magnetic Encoding tab in the Diagnostics Utility244Selecting the Help button in the Diagnostics Utility245Selecting the About button in the Diagnostics Utility246Selecting the Exit button in the Diagnostics Utility247Section 11: Firmware Upgrades248Fargo Technical Support249Table of Contents249Contacting Fargo Technical Support249Reading the Serial Numbers on a Fargo Printer250Finding out when a Fargo Card Printer was manufactured250Reviewing Example No. 1: Serial Number 80453289250Reviewing Example No. 2: Serial Number A1280224250Section 13: Reviewing the Spare Parts List251Reviewing the DTC400/DTC300/DTC300M Spare Parts List251Section 14: Glossary of Terms252Glossary of Terms (continued)253Glossary of Terms (continued)254Glossary of Terms (continued)255Glossary of Terms (continued)256Glossary of Terms (continued)257Glossary of Terms (continued)258Glossary of Terms (continued)259Glossary of Terms (continued)260Glossary of Terms (continued)261Glossary of Terms (continued)262Glossary of Terms (continued)263Glossary of Terms (continued)264Glossary of Terms (continued)265Glossary of Terms (continued)266Glossary of Terms (continued)267Glossary of Terms (continued)268Glossary of Terms (continued)269Glossary of Terms (continued)270Glossary of Terms (continued)271Section 15: Index272Size: 5.42 MBPages: 278Language: EnglishOpen manual