User ManualTable of ContentsQMS 2425/ 2425 TURBO Print System Operation1Contents3Introduction9Introduction10About This Manual10Typographic Conventions12Consumables13Introduction14Preventing Media Jams14Loading the Media Cassette14Open the Cassette15Set the Correct Media Size for the Media Cassette16Load Media in the Cassette17Open the Cassette21Feeding Media23Cassette Feed23Manual Feed23Selecting Media Delivery24Face-down Tray25Setting the Media Stop25Face-up Tray26Attaching the Face-up Tray26Removing the Face-up Tray27Other Media Delivery Options27Loading the Multipurpose Tray27Envelopes: Special Considerations31Labels: Special Considerations31Letterhead and Memo Media: Special Considerations33Odd-size Media: Special Considerations33Transparencies: Special Considerations34Printing Envelopes34Formatting Data for Envelopes35Loading Envelopes via the Multipurpose Tray35Loading Envelopes via the Envelope Feeder37Using Toner Cartridges37Toner Cartridge Life37Toner Cartridge Handling38Toner Cartridge Storage38Refilled Toner Cartridges39Extending Toner Cartridge Life39Redistributing Toner39Conserving Toner39Replacing a Toner Cartridge40Removing the Empty Toner Cartridge40Installing a Toner Cartridge41Advanced Printing Features45Introduction46High-Resolution Printing46Setting the Resolution46Smoothing47How Much Memory Do You Need?47Minimum Framebuffer Memory Requirements48Minimum System Memory Requirements48Printing Duplex50Automatic via a Cassette51Manual Feed via the Multipurpose Tray51High-Resolution and Duplex Printing52Duplex Printing Tips52Cassette Chaining53Using the Configuration Menu53Collating Output54Improving Collation Performance54Chunk Collation55Advantages of Collation56Working with Status Pages57Identifying a Status page Type57Printing a Status Page58Cancelling/Ending Print Jobs58Cancel a Single Print Job59Cancelling all Print Jobs59Ending a Print Job60Printer Care61Introduction62Handling the Printer62Cleaning the Printer63Cleaning Guidelines64Cleaning the Outside of the Printer64Cleaning the Anti-static Teeth65Cleaning the Transfer Guide Area66Cleaning the Registration Roller Area68Using the Maintenance Kit69Repacking the Printer70Remove Cables and Cassette(s)70Remove the Toner Cartridge71Repack the Printer73Print Quality77Introduction78About Halftone Types78About Print Density79About Print Resolution80Troubleshooting Printer Problems81Introduction82Status Messages82Service Messages88Call for Service Error Codes89HP-GL Error Codes and PCL Error Codes90Testing PC-Printer Communication90Creating the Test File91Sending the Test File91Parallel Communication91Serial Communication92Changing Serial Settings93Verifying the Serial Setting Changes95Printer Problem Checklist96Media Jams98Media Path98Automatic Jam Recovery99Locating Media Jams99Clearing Envelope Feeder Area Jams101Clearing a Multipurpose Tray Area Jams104Clearing Paper Pick-up Area Jams105Clearing Upper and Lower Cassette Area Jams105Clearing Duplexer Unit Area Jams106Clearing Left Cover and Fixing Area Jams110Clearing Optional Paper Deck Area Jams111Clearing Top Cover Area Jams113Clearing Top Cover Fixing Area Jams115Clearing CrownCopy ADF Paper Jams116Clearing Stackler Media Jams117Media Jams in the Paper Feed Area118Paper Jams in the Reversing Area119Media Jams in the Paper Transfer Area119Media Jams in the Paper Delivery Area122Stapler Jams122Troubleshooting CrownCopy127Understanding the LEDs127Solving Other Problems128Control Panel Problems129Data Indicator Stays Lit129No Advanced Status Page’129No Start-up Page129Paper Jam Message Stays On130Printer Resets130PostScript Errors131Windows Driver Problems131Printer Description Files131CrownNet Problems132Output Problems132600x600, 1200x1200 dpi Printing Unavailable132Blank Pages133Not All Pages Print134Printer Will Not Duplex134Disk Problems134IDE Internal Hard Disk Not On Line134External SCSI Hard Disk Not On Line135Kanji Option Kit Problems135Can't Download Kanji Fonts135Can't Access Kanji Fonts136Can't Access the Kanji File Through Your Applicati...137Print Quality Problems137Paper Jams Always Occur138Printer Will Not Print 600 dpi138Image Defects139White or Light Lines139Light Image (Entire Page)139Dark Image (Entire Page)139Stain Along the Edge of the Page140Stains on the Back of the Page140Image Easily Smears when Rubbed140Placing a Service Call140CrownView Printer Web Page143Introduction144Setting up the Printer Web Page145Assigning a Printer Name145Setting Up Your Browser Software145For Netscape Navigator145For Internet Explorer148Printer Home Page151Home152Operator Control153General Settings156Printer Setting157Communication Settings & Input Buffer Sizes159Paper Sources159Options160Current Memory Configuration160Hard Disk Status162Timeouts163Printer Jobs164Consumable Status166System Support Page168QMS, Inc. Page170Local Online Help Page170Web Page Help System171QMS Customer Support173Sources of Support174Your QMS Vendor174Your Application Vendor174Q-FAX174The QMS Corporate Bulletin Board System175CompuServe175Internet175QMS Customer Response Center (CRC)176QMS World-wide Offices177Index181Size: 1.25 MBPages: 186Language: EnglishOpen manual
