User ManualTable of ContentsContents5Important safety information9Types of warnings used in this manual9About this document11Scope and audience11Audience profile11Organization and updates11Conventions12Related publications12Revision record12Introduction13DW4020 purpose and components13Characteristics and identification of equipment14Installing the indoor equipment17System pre-installation17Installation PC requirements17Customer installation requirements17Two DW4020 installation methods18Summary of DW4020 installation process18Antenna installation18Installing DIRECWAY installation software on installer laptop20Installing the software21Installing the system using a modem23The power supply24Assembling the components, modem installation method25Connect Ethernet, power up, and read the Gateway LED display29Obtain IP address and test Ethernet connection30The modems’ LEDs30Ethernet port LEDs32Running the DW4020 installation software, commissioning, and registering the customer33Post-commissioning39Peak the satellite signal39Connect to customer computer and confirm surfing42If the customer cannot surf43The User Interface45How to access the User Interface46The Home screen47The System Status indicator48Transmit Status messages49Receive Status messages54Receive Statistics55Transmit Statistics56System Information57The Connectivity Test Menu59Network Operations Center (NOC) Connectivity59Internet Connectivity60The Firewall Menu61The Settings Menu61The Help Menu63myDIRECWAY64Software updates and the User Interface64DW4020 LEDs and troubleshooting65The DW4020 LEDs65DW4020 LEDs status66Normal operation, no transmit or receive66Normal operation, data being sent and received67Problem: receive modem READY LED not on67Transmit modem READY LED not lit69Gateway LEDs not lit70Gateway LEDs flash, receive modem READY LED off or flashing71LED blinking indicating status codes72Ethernet port LEDs74Glossary75Abbreviations and Acronyms79Lat/Long Decimals to Minutes Table81The Internet and the DW402083Internet protocol (IP) and transmission control protocol (TCP)83Turbo Intranet™83IP addressing and the DW402084Private IP addresses86Types of hosts86Private address space86Private IP addressing and DW4020 customers87DW4020s provide connections88Subnet mask88Installing the DW4020 Manually89Items needed for installation89The power supply90Assembling the components91Powering up and reading the DW4020 LED display97The DW4020 LEDs98The DW4020 LEDs99DW4020 LEDs status99Normal operation, no transmit or receive99Normal operation, data being sent and received100Problem: receive modem READY LED not on100Transmit modem READY LED not lit102Gateway LEDs not lit103Gateway LEDs flash, receive modem READY LED off or flashing104LED blinking indicating status codes104Ethernet port LEDs106Communicating with the Gateway through the serial port107Connecting the Gateway and laptop107Configuring Hyperterminal or terminal emulation program107Configuring Boot Parameters113The Installation Menu115Antenna Pointing - Receiver116Antenna Pointing - Transmitter, Manual118Antenna Pointing - Transmitter, Automatic118Range value119Verifying software download120DW4020 status information via the serial port122Verifying correct DW4020 operation122Displaying traffic statistics123Displaying PEP statistics123The Final Test Menu124Other options124Display active routing table124Reset history124Reading factory information124Configuring the installer laptop for IP addressing125Windows 98SE and ME125Windows 2000128Windows XP130Installation checklist133Installation summary and checklist133Index135Size: 7.54 MBPages: 136Language: EnglishOpen manual