Kaspersky Lab Internet Security 2011, RNWL, 5U, 1Y, ENG User Manuals

Table of Contents

• Kaspersky Lab End User License Agreement

  10
• About this Guide

  15
  • In this document

    15
  • Document conventions

    17
• Additional sources of information

  18
  • Sources of information for independent research

    18
  • Discussing Kaspersky Lab applications on the web forum

    19
  • Contacting the Sales Department

    19
  • Contacting the Documentation development group

    19
• Kaspersky Internet Security 2011

  20
  • What's new

    20
  • Ensuring your computer protection

    21
  • Distribution kit

    23
  • Service for registered users

    23
  • Hardware and software requirements

    24
• Installing and removing the application

  25
  • Standard installation procedure

    25
    • Step 1. Finding a newer version of the application

      26
    • Step 2. Making sure the system meets the installation requirements

      26
    • Step 3. Select installation type

      27
    • Step 4. Reviewing the license agreement

      27
    • Step 5. Kaspersky Security Network Data Collection Statement

      27
    • Step 6. Searching for incompatible applications

      27
    • Step 7. Selecting the destination folder

      28
    • Step 8. Preparing installation

      28
    • Step 9. Installing

      29
    • Step 10. Activating the application

      29
    • Step 11. Registering a user

      29
    • Step 12. Completing the activation

      30
    • Step 13. System analysis

      30
    • Step 14. Wizard completion

      30
  • Updating the previous version of Kaspersky Internet Security

    30
    • Step 1. Finding a newer version of the application

      31
    • Step 2. Making sure the system meets the installation requirements

      31
    • Step 3. Select installation type

      32
    • Step 4. Reviewing the license agreement

      32
    • Step 5. Kaspersky Security Network Data Collection Statement

      32
    • Step 6. Searching for incompatible applications

      32
    • Step 7. Selecting the destination folder

      33
    • Step 8. Preparing installation

      33
    • Step 9. Installing

      34
    • Step 10. Completing the activation

      34
    • Step 11. System analysis

      34
    • Step 12. Wizard completion

      34
  • Non-standard installation scenarios

    34
  • Getting started

    35
  • Removing the application

    35
    • Step 1. Saving data for repeated use

      36
    • Step 2. Confirmation of application removal

      36
    • Step 3. Removing the application. Completing removal

      36
• Managing the license

  37
  • About End User License Agreement

    37
  • About license

    37
  • About activation code

    38
  • Viewing license information

    39
• Application interface

  40
  • Notification area icon

    40
  • Context menu

    41
  • Kaspersky Internet Security main window

    42
  • Notification windows and pop-up messages

    45
  • Application settings window

    46
  • Kaspersky Gadget

    47
• Starting and stopping the application

  48
  • Enabling and disabling automatic launch

    48
  • Starting and stopping the application manually

    48
• Computer protection status

  49
  • Diagnostics and elimination of problems in your computer protection

    49
  • Enabling and disabling protection

    51
  • Pausing and resuming protection

    52
• Solving typical tasks

  53
  • How to activate the application

    54
  • How to purchase or renew a license

    55
  • What to do when the application's notifications appear

    55
  • How to update application databases and modules

    55
  • How to scan critical areas of your computer for viruses

    56
  • How to scan a file, folder, disk, or another object for viruses

    57
  • How to perform full scan of your computer for viruses

    59
  • Scanning computer for vulnerabilities

    59
  • How to protect your personal data against theft

    60
    • Protection against phishing

      61
    • Virtual Keyboard

      61
  • What to do if you suspect an object of being infected with a virus

    62
  • What to do with a large number of spam messages

    63
  • What to do if you suspect your computer of being infected

    64
  • How to restore an object that has been deleted or disinfected by the application

    66
  • How to create and use Rescue Disk

    66
    • Create Rescue Disk

      66
    • Starting the computer from the Rescue Disk

      68
  • How to view the report on the application's operation

    69
  • How to restore application default settings

    69
  • Transferring Kaspersky Internet Security settings to the product installed on another computer

    70
  • How to use Kaspersky Gadget

    71
• Advanced application settings

  73
  • General protection settings

    74
    • Restricting access to Kaspersky Internet Security

      75
    • Selecting protection mode

      75
  • Scan

    76
    • Virus scan

      76
      • Changing and restoring security level

        77
      • Creating the scan startup schedule

        78
      • Creating a list of objects to scan

        79
      • Selecting the scan method

        80
      • Selecting the scan technology

        80
      • Changing actions to be performed on detected objects

        80
      • Running scan under a different user account

        81
      • Changing the type of objects to scan

        81
      • Scan of compound files

        81
      • Scan optimization

        82
      • Scanning removable drives on connection

        83
      • Creating a task shortcut

        83
    • Vulnerability Scan

      83
  • Update

    84
    • Selecting an update source

      85
      • Selecting the update server region

        86
      • Updating the application from a shared folder

        86
    • Creating the update startup schedule

      86
    • Rolling back the last update

      87
    • Scanning Quarantine after update

      88
    • Using the proxy server

      88
    • Running updates under a different user account

      88
  • File Anti-Virus

    89
    • Enabling and disabling File Anti-Virus

      90
    • Automatically pausing File Anti-Virus

      90
    • Creating a protection scope

      90
    • Changing and restoring security level

      91
    • Selecting scan mode

      92
    • Using heuristic analysis

      92
    • Selecting the scan technology

      92
    • Changing actions to be performed on detected objects

      93
    • Scan of compound files

      93
    • Scan optimization

      94
  • Mail Anti-Virus

    94
    • Enabling and disabling Mail Anti-Virus

      96
    • Creating a protection scope

      96
    • Changing and restoring security level

      97
    • Using heuristic analysis

      97
    • Changing actions to be performed on detected objects

      98
    • Attachment filtering

      98
    • Scan of compound files

      98
    • Email scanning in Microsoft Office Outlook

      99
    • Email scanning in The Bat!

      99
  • Web Anti-Virus

    100
    • Enabling and disabling Web Anti-Virus

      102
    • Selecting the Web Anti-Virus security level

      102
    • Changing actions to be performed on dangerous objects

      103
    • Checking URLs using the databases of suspicious and phishing addresses

      103
    • Using heuristic analysis

      104
    • Blocking dangerous scripts

      104
    • Scan optimization

      105
    • Kaspersky URL Advisor

      105
    • Blocking access to dangerous websites

      106
    • Control requests to regional domains

      107
    • Controlling access to online banking services

      107
    • Creating a list of trusted addresses

      108
    • Restoring Web Anti-Virus default settings

      108
  • IM Anti-Virus

    108
    • Enabling and disabling IM Anti-Virus

      109
    • Creating a protection scope

      109
    • Selecting the scan method

      109
  • Proactive Defense

    110
    • Enabling and disabling Proactive Defense

      111
    • Creating a group of trusted applications

      111
    • Using the dangerous activity list

      111
    • Changing the dangerous activity monitoring rule

      112
  • System Watcher

    112
    • Enabling and disabling System Watcher

      113
    • Using patterns of dangerous activity (BSS)

      113
    • Rolling back a malicious program's actions

      114
  • Application Control

    114
    • Enabling and disabling Application Control

      115
    • Placing applications into groups

      115
    • Viewing activity of applications

      116
    • Modifying a trust group and restoring default group

      117
    • Working with rules of Application Control

      117
      • Editing group rules

        118
      • Editing application rules

        118
      • Loading rules from Kaspersky Security Network

        119
      • Inheritance of restrictions of the parent process

        120
      • Deleting rules for unused applications

        121
    • Protecting operating system resources and identity data

      121
    • Interpreting the data of application usage by the participants of Kaspersky Security Network

      122
  • Network protection

    123
    • Firewall

      123
      • Enabling and disabling Firewall

        124
      • Changing the network status

        124
      • Working with Firewall rules

        125
        • Creating a packet rule

          125
        • Editing group rules

          125
        • Editing application rules

          126
        • Changing the rule priority

          126
      • Configuring notifications of changes in the network

        127
      • Advanced Firewall settings

        127
    • Network Attack Blocker

      128
      • Types of detected network attacks

        128
      • Enabling and disabling Network Attack Blocker

        129
      • Editing the blockage settings

        130
    • Encrypted connections scan

      130
      • Scanning encrypted connections in Mozilla Firefox

        131
      • Scanning encrypted connections in Opera

        131
    • Network Monitor

      132
    • Configuring the proxy server

      133
    • Creating a list of monitored ports

      133
  • Anti-Spam

    134
    • Enabling and disabling Anti-Spam

      136
    • Selecting spam protection level

      137
    • Training Anti-Spam

      137
      • Using the Training Wizard

        138
      • Training Anti-Spam using outgoing messages

        138
      • Using mail client interface elements

        139
      • Adding an address to the list of allowed senders

        139
      • Training with reports

        140
    • Scanning links in messages

      140
    • Detecting spam by phrases and addresses. Creating lists

      141
      • Blocked and allowed phrases

        142
      • Obscene words

        143
      • Blocked and allowed senders

        143
      • Your addresses

        144
      • Exporting and importing lists of phrases and addresses

        144
    • Regulating threshold values of spam rate

      146
    • Using additional features affecting the spam rate

      146
    • Selecting the spam recognition algorithm

      147
    • Adding a label to the message subject

      147
    • Excluding Microsoft Exchange Server messages from the scan

      148
    • Configuring spam processing by mail clients

      148
      • Microsoft Office Outlook

        149
      • Microsoft Outlook Express (Windows Mail)

        149
      • Creating the rule for handling spam reports

        149
      • The Bat!

        150
      • Thunderbird

        150
    • Restoring the recommended Anti-Spam settings

      151
  • Anti-Banner

    151
    • Enabling and disabling Anti-Banner

      151
    • Selecting the scan method

      152
    • Creating the lists of blocked and allowed banner addresses

      152
    • Exporting and importing the lists of addresses

      153
  • Safe Run

    154
    • Safe Run for Applications

      154
      • Running an application in Safe Run

        155
      • Starting and ending operations in Safe Run for Applications

        155
      • Switching between the main desktop and Safe Run for Applications

        156
      • Using the pop-up toolbar

        157
      • Automatic running of applications

        157
      • Using a shared folder

        157
      • Clearing Safe Run for Applications

        158
    • Safe Run for Websites

      158
      • Starting Safe Run for Websites

        159
      • Clearing the browser after viewing websites in safe mode

        159
  • Parental Control

    159
    • Configuring user's Parental Control

      160
      • Enabling and disabling user's control

        161
      • Exporting and importing Parental Control settings

        162
      • Displaying an account in Kaspersky Internet Security

        163
      • Time of computer use

        163
      • Running applications

        164
      • Time of Internet use

        164
      • Viewing websites

        164
      • Downloading files from the Internet

        165
      • Communicating via IM clients

        165
      • Communicating via social networks

        167
      • Sending confidential information

        167
      • Searching for key words

        168
    • Viewing reports of user's activity

      168
  • Trusted zone

    169
    • Creating a list of trusted applications

      169
    • Creating the exclusion rules

      170
  • Performance and compatibility with other applications

    170
    • Selecting detectable threat categories

      171
    • Advanced disinfection technology

      171
    • Distributing computer resources when scanning for viruses

      172
    • Running tasks in background mode

      172
    • Application settings in full-screen mode. Gaming Profile

      173
    • Battery saving

      173
  • Kaspersky Internet Security self-defense

    174
    • Enabling and disabling self-protection

      174
    • Protection against external control

      174
  • Quarantine and Backup

    175
    • Storing quarantine and backup objects

      175
    • Working with quarantined objects

      176
  • Additional tools for better protection of your computer

    177
    • Privacy Cleaner

      178
    • Browser Configuration

      179
    • Rolling back the changes, made by the wizards

      181
  • Reports

    182
    • Creating a report for the selected component

      182
    • Data filtering

      183
    • Events search

      183
    • Saving a report to file

      184
    • Storing reports

      184
    • Clearing application reports

      185
    • Logging non-critical events

      185
    • Configuring the reminder of report availability

      185
  • Application appearance

    185
    • Application skin

      186
    • Active interface elements

      186
    • News Agent

      186
  • Notifications

    187
    • Enabling and disabling notifications

      187
    • Configuring the notification method

      188
  • Participating in the Kaspersky Security Network

    189
• Validating Kaspersky Internet Security settings

  190
  • Test "virus" EICAR and its modifications

    190
  • Testing the HTTP traffic protection

    191
  • Testing the SMTP traffic protection

    192
  • Validating File Anti-Virus settings

    192
  • Validating virus scan task settings

    192
  • Validating Anti-Spam settings

    193
• Contacting the Technical Support Service

  194
  • My Kaspersky Account

    194
  • Technical support by phone

    195
  • Creating a system state report

    195
  • Creating a trace file

    196
  • Sending data files

    196
  • AVZ script execution

    197
• Appendix

  199
  • Subscription statuses

    199
  • Kaspersky Internet Security notifications list

    201
    • Notifications in any protection mode

      201
      • Special treatment required

        202
      • Hidden driver download

        202
      • An application without digital signature is run

        203
      • Removable drive connected

        203
      • New network detected

        203
      • Untrusted certificate detected

        204
      • Request for permission to access a website from a regional domain

        204
      • Potentially dangerous application detected

        205
      • Quarantined file not infected

        205
      • New product version released

        206
      • Technical update released

        206
      • Technical update downloaded

        207
      • Downloaded technical update not installed

        207
      • License expired

        207
    • Notifications in interactive protection mode

      208
      • Network activity of an application has been detected

        209
      • Malicious object detected

        209
      • Vulnerability detected

        210
      • Requesting for permission of an application's actions

        211
      • Dangerous activity detected in the system

        211
      • Rolling back the changes made by a dangerous application

        212
      • Malicious application detected

        212
      • Malicious application or legal application that may be used by intruders detected

        213
      • Suspicious / malicious link detected

        214
      • Dangerous object detected in traffic

        214
      • Attempt to access a phishing website detected

        215
      • Attempt to access the system registry detected

        215
      • Object cannot be disinfected

        215
      • Hidden process detected

        216
      • Geo Filter has blocked the attempt to access the website

        217
      • Safe Surf has blocked the website loading

        217
      • Safe Surf has paused the website loading

        218
      • You are advised to switch to Safe Run for Websites

        218
      • You are advised to quit Safe Run for Websites

        218
  • Working with the application from the command line

    219
    • Activating the application

      221
    • Starting the application

      221
    • Stopping the application

      221
    • Managing application components and tasks

      221
    • Virus scan

      223
    • Updating the application

      225
    • Rolling back the last update

      226
    • Exporting protection settings

      226
    • Importing protection settings

      227
    • Creating a trace file

      227
    • Viewing Help

      228
    • Return codes of the command line

      228
• Glossary

  229
  • Activating the application

    229
  • Active license

    229
  • Additional license

    229
  • Administration server certificate

    229
  • Alternate NTFS streams

    229
  • Application modules

    229
  • Application settings

    229
  • Archive

    229
  • Available updates

    229
  • Base of suspicious web addresses

    229
  • Black list of key files

    230
  • Blocking the object

    230
  • Boot-virus

    230
  • Compressed file

    230
  • Dangerous object

    230
  • Database of phishing web addresses

    230
  • Database update

    230
  • Databases

    230
  • Deleting an object

    230
  • Disinfecting objects on restart

    230
  • Disk boot sector

    230
  • Domain name service (DNS)

    231
  • Dual-homed gateway

    231
  • Event severity level

    231
  • Exclusion

    231
  • False alarm

    231
  • File mask

    231
  • Hardware port

    231
  • Header

    231
  • Heuristic analyzer

    232
  • Hook

    232
  • iChecker Technology

    232
  • Incompatible application

    232
  • Infectable object

    232
  • Infected object

    232
  • Input/output port

    232
  • Installation with a logon script

    232
  • Internet Protocol (IP)

    233
  • Kaspersky Lab's update servers

    233
  • Kaspersky Security Network

    233
  • Key file

    233
  • License validity period

    233
  • List of allowed URLs

    233
  • List of allowed senders

    233
  • List of blocked URLs

    233
  • List of blocked senders

    233
  • List of checked web addresses

    233
  • List of trusted URLs

    234
  • Mail databases

    234
  • Message deletion

    234
  • Monitored object

    234
  • Moving objects to quarantine

    234
  • Network port

    234
  • Notification template

    234
  • OLE object

    234
  • Object disinfection

    234
  • Obscene message

    235
  • Phishing

    235
  • Potentially infected object

    235
  • Protection state

    235
  • Protocol

    235
  • Proxy server

    235
  • Quarantine

    235
  • Real-time protection

    235
  • Recommended level

    235
  • Restoration

    235
  • SOCKS

    236
  • Script

    236
  • Security level

    236
  • Spam

    236
  • Startup objects

    236
  • Subnet mask

    236
  • Suspicious message

    236
  • Suspicious object

    236
  • Task

    236
  • Task settings

    236
  • Threat rating

    236
  • Traffic scan

    237
  • Trusted process

    237
  • Unknown virus

    237
  • Update

    237
  • Update package

    237
  • Urgent updates

    237
  • Virus activity threshold

    237
  • Virus outbreak

    237
  • Virus outbreak counter

    237
• Kaspersky Lab ZAO

  238
• Information about third-party code

  239
  • Program code

    239
    • AGG 2.4

      241
    • ADOBE ABI-SAFE CONTAINERS 1.0

      242
    • BOOST 1.39.0

      242
    • BZIP2/LIBBZIP2 1.0.5

      242
    • CONVERTUTF

      242
    • CURL 7.19.4

      243
    • DEELX - REGULAR EXPRESSION ENGINE 1.2

      243
    • EXPAT 1.2, 2.0.1

      243
    • FASTSCRIPT 1.90

      244
    • FDLIBM 5.3

      244
    • FLEX: THE FAST LEXICAL ANALYZER 2.5.4

      244
    • FMT.H

      244
    • GDTOA

      244
    • GECKO SDK 1.8, 1.9, 1.9.1

      245
    • ICU4C 4.0.1

      253
    • INFO-ZIP 5.51

      253
    • JSON4LUA 0.9.30

      254
    • LIBGD 2.0.35

      254
    • LIBJPEG 6B

      255
    • LIBM (lrint.c v 1.4, lrintf.c,v 1.5)

      256
    • LIBPNG 1.2.8, 1.2.9, 1.2.42

      257
    • LIBUNGIF 3.0

      257
    • LIBXDR

      257
    • LREXLIB 2.4

      258
    • LUA 5.1.4

      258
    • LZMALIB 4.43

      259
    • MD5.H

      259
    • MD5.H

      259
    • MD5-CC 1.02

      259
    • OPENSSL 0.9.8K

      260
    • PCRE 7.7, 7.9

      261
    • SHA1.C 1.2

      263
    • STLPORT 5.2.1

      263
    • SVCCTL.IDL

      263
    • TINYXML 2.5.3

      263
    • VISUAL STUDIO CRT SOURCE CODE 8.0

      263
    • WINDOWS TEMPLATE LIBRARY 8.0

      264
    • ZLIB 1.0.4, 1.0.8, 1.2.2, 1.2.3

      268
  • Development tools

    268
    • MS DDK 4.0, 2000

      268
    • MS WDK 6000, 6001, 6002

      268
    • WINDOWS INSTALLER XML (WIX) TOOLSET 3.0

      268
  • Distributed program code

    272
    • GRUB4DOS 0.4.4-2009-10-16 (FILE GRUB.EXE)

      273
    • SYSLINUX 3.86 (FILE SYSLINUX.EXE)

      277
  • Other information

    281
• Index

  282