User ManualTable of ContentsContents2Safety information6About your printer7Thank you for choosing this printer!7Minimizing your printer's environmental impact7Finding information about the printer8Understanding the parts of the printer10Ordering and replacing supplies13Ordering ink cartridges13Using genuine Lexmark ink cartridges14Replacing ink cartridges14Ordering paper and other supplies15Recycling Lexmark products16Using the printer control panel buttons and menus17Replacing the language sheet17Using the printer control panel18Changing the Sleep timeout20Saving paper and energy20Restoring factory default settings20Using shortcuts22What are shortcuts?22Getting started23Launching the shortcuts page using the printer software23Creating a shortcut23Using shortcuts on the printer24Modifying or deleting a shortcut24Using the printer software25Minimum system requirements25Using the Windows printer software25Using the Macintosh printer software27Finding and installing optional software28Updating the printer software29Downloading PCL and PS drivers (Windows only)29Reinstalling the printer software29Uninstalling the printer software29Installing the printer software30Loading paper and original documents31Loading the paper tray31Loading envelopes or photo paper34Loading various paper types36Saving paper settings39Loading original documents on the scanner glass39Loading original documents into the ADF40Linking trays40Printing41Tips for printing41Printing basic documents41Printing a document41Collating printed copies42Changing the print order of pages42Printing multiple pages on one sheet43Printing documents from a flash drive44Printing specialty documents44Printing on envelopes44Printing on labels45Printing on custom-size paper46Working with photos47Supported file types47Using a flash drive with the printer47Printing photos from a flash drive48Printing photos from a PictBridge-enabled digital camera48Printing on both sides of the paper (duplexing)49Printing on both sides of the paper (duplexing) automatically49Setting the duplex printing dry time51Managing print jobs52Finding the print queue for your printer52Setting your printer as the default printer53Changing the default printing mode53Pausing print jobs54Resuming print jobs54Canceling print jobs55Printing from a mobile device55What is LexPrint?55Supported printers56Copying57Tips for copying57Making copies57Copying an ID card58Enlarging or reducing images58Adjusting copy quality59Making a copy lighter or darker59Collating copies using the printer control panel59Placing separator sheets between copies60Copying multiple pages on one sheet60Placing an overlay message on each page60Removing the background of a copy61Making a two-sided (duplex) copy61Making a two-sided (duplex) copy automatically61Making a two-sided (duplex) copy manually61Canceling copy jobs62Scanning63Tips for scanning63Scanning to a local computer63Scanning to a network computer64Scanning to a flash drive or memory card64Scanning photos for editing65Scanning documents for editing66Scanning directly to e-mail using the printer software67Scanning to a PDF67Scanning FAQ68How can I improve the quality of a scan?68How do I scan in black and white?68Why am I being asked for a PIN?68Canceling scan jobs69E-mailing70Setting up the printer to e-mail70Setting up the e-mail function70Configuring e-mail settings70Creating an e-mail contact list using the computer70Sending e-mail71Tips for e-mailing72Canceling an e-mail72Faxing73Setting up the printer to fax73Scenario 1: Standard telephone line73Scenario 2: Digital Subscriber Line (DSL)76Scenario 3: VoIP telephone service77Scenario 4: Digital telephone service through a cable provider78Scenario 5: Country- or region-specific setup79Entering your user information83Configuring the fax settings84Configuring fax settings using the printer control panel84Configuring fax settings using the fax software85Creating a contact list86Creating a contact list using the printer control panel86Creating a contact list using the fax software86Sending faxes87Tips for sending faxes88Sending faxes using the printer control panel88Sending faxes using the computer88Receiving faxes89Tips for receiving faxes89Receiving faxes automatically89Receiving faxes manually90Faxing FAQ90If I skipped the fax setup initially, do I need to run the installer again to set up the fax?90What is a splitter and what type of splitter should I use?91What is my fax number?91What is my dialing prefix?91When do I need to set Auto Answer to On?91How many rings should I set?92How do I set the distinctive ring for the printer?92How can I check the dial tone?92How do I adjust the speaker volume on the printer?93How can I make sure that fax calls go to the printer and voice calls go to the answering machine?93What settings work best with voice mail service?93How do I change the resolution of the documents that I fax?93How do I send a fax at a scheduled time?94How do I send a fax using a phone calling card?94How do I know that the fax was sent successfully?94How do I print the fax history of the printer?95How do I print a fax on both sides of the paper?95How do I forward a fax?95Can I block faxes?95Can I retrieve failed faxes?96Networking97Installing the printer on a wireless network97Wireless network compatibility97Supported network security options97Printing a network setup page98Information you will need during wireless setup98Information you will need during advanced wireless setup99Installing the printer on a wireless network100Installing the printer on other computers101Determining the printer status using the network indicator light101Special wireless installation instructions102Assigning a static IP address103Changing wireless settings after installation103Advanced wireless setup104Adding a printer to an existing ad hoc wireless network104Configuring Wi-Fi Protected Setup manually105Use the Push Button Configuration (PBC) method105Use the Personal Identification Number (PIN) method105Configuring security105Configuring 802.1X Authentication106Installing the printer on an Ethernet network106Information you will need to set up the printer on an Ethernet network106Installing the printer on an Ethernet network107Performing network management tasks107Switching between USB, Ethernet, and wireless connections (Windows only)107Switching between USB, Ethernet, and wireless connections (Macintosh only)109Sharing a printer in a Windows environment111Sharing a printer in a Macintosh environment112Networking FAQ113What is Wi-Fi Protected Setup?113Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?113What is an SSID?114Where do I find my SSID?114What is a network?114How do I find out what type of security my network is using?114How are home networks configured?115What is a USB cable?117Why do I need a USB cable?117How do I attach the USB cable?117How are infrastructure and ad hoc networks different?118Finding the signal strength119How can I improve wireless signal strength?120Check the wireless signal quality120Move the printer closer to the access point120Remove obstacles between the access point and the printer120Remove sources of interference120Arrange the network to reduce signal absorption121How can I make sure my computer and printer are connected to the same wireless network?121Can I use my printer on a USB and a network connection at the same time?122What is a MAC address?123How do I find the MAC address?123What is an IP address?124What is TCP/IP?124How do I locate IP addresses?124How are IP addresses assigned?125What is a key index?125What is the difference between Guided and Advanced setup?125Maintaining the printer126Maintaining ink cartridges126Checking ink levels126Aligning the printhead126Cleaning the printhead nozzles127Cleaning the exterior of the printer127Cleaning the scanner glass128Moving the printer to another location128Troubleshooting130Before you troubleshoot130If Troubleshooting does not solve your problem130Setup troubleshooting130Incorrect language appears on the display131Change the language using the printer menus131Installation screen did not appear during installation131Launch the printer CD manually131Software did not install131Make sure that your computer meets the minimum system requirements131Temporarily disable security programs in Windows before installing the software131Check the USB connection131Reconnect the printer power supply132Print job does not print or is missing pages132Make sure the ink cartridges are inserted correctly132Select your printer from the Print dialog before sending the print job132Make sure the print job is not paused132Make sure your printer is set as the default printer132Reconnect the printer power supply133Remove and reconnect the USB cable connected to your printer133Check the USB connection133Remove and reinstall the printer software133Printer is printing blank pages133Reinstall the ink cartridges and deep clean and align the printhead133Printer is busy or does not respond134Make sure the printer is not in Sleep mode134Reconnect the printer power supply134Cannot delete documents from the print queue134Restart the computer and try again134Remove and reconnect the USB cable connected to your printer134Cannot print through USB134Check the USB connection134Make sure the USB port is enabled in Windows135Remove and reinstall the printer software135Understanding printer messages135Alignment Problem135Cannot Collate Job135Change [Paper Source] to [Size] Paper135Change [Paper Source] to [Size] [Type] Paper136Close Printer136Communication Error136Duplex Unit Missing136Ink Cartridge Error137Ink Cartridge Missing137Ink Cartridge Unsupported137Ink Low137Load [Paper Source] with [Size] Paper138Load [Paper Source] with [Size] [Type] Paper138Memory Device Error138Network [x] Software Error138Out of Paper in Tray [x]138Paper Tray [x] Detected138Paper Tray [x] Removed139Printer Memory Full139Printhead Cannot Move139Printhead Error139Printhead Missing140Printhead Unsupported141Printhead Warning142Replace Ink Cartridge142Scanned Document Too Long142Scanner ADF Cover Open142Scanner Disabled143Short Paper143Standard Network Software Error143Unrecoverable Scan Error143USB Device Not Supported143USB Hub Not Supported143Clearing paper jams143Paper jam in the printer144Paper jam in the exit tray146Paper jam in the duplex unit146Paper jam in the ADF (select models only)147Paper or specialty media misfeeds150Check paper condition150Check paper loading150Remove each page as it is printed150Adjust the paper guides to fit the loaded paper150Print troubleshooting150Poor quality at the edges of the page150Check minimum print settings151Select the Borderless print feature151Streaks or lines on printed image151Check the ink levels151Select a higher print quality from the printer software151Make sure the ink cartridges are properly installed152Align the printhead152Clean or Deep Clean the printhead nozzles152Print speed is slow152Select a lower print quality from the printer software152Manually select a paper type that matches the type of paper you are using152Remove and reinstall the printer software152Maximize computer processing speed152Add memory to the computer152Computer slows down when printing152Check the USB connection between the printer and computer152Refresh your network connections152Close all applications not in use152Check your computer performance153Copy and scan troubleshooting153Copier or scanner does not respond153Set your printer as the default printer153Remove and reinstall the printer software153Scanner unit does not close153Poor copy or scanned image quality153Clean the scanner glass153Adjust the scan quality from the printer software153Review the tips for copying, scanning, and improving print quality153Use a clearer version of the original document or image153Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner154Partial copies or scans of documents or photos154Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner154Select a paper size that matches the loaded paper154Make sure the Original Size setting matches the size of the document you are scanning154Scan was not successful154Check the USB connection154Restart the computer154Scanning takes too long or freezes the computer154Close other software programs that are not being used154Restart the computer154Cannot scan to a computer over a network154Make sure the printer and the destination computer are connected to the same network154Make sure the printer software is installed on the destination computer155Fax troubleshooting155Fax troubleshooting checklist155Cannot send faxes156Make sure that you have registered your user information in the printer156Decrease the transmission speed of the fax modem156Enable error correction156Enable automatic fax conversion156Make sure that the Dial Prefix setting is correct156Cannot receive faxes157Make sure that you have configured the correct settings for your setup157Make sure that the printer is connected to an analog port157Make sure that the printer memory is not full157Make sure that Fax Forwarding is disabled157Increase the ringer volume157Make sure that you have the correct manual answer code158Cannot run the fax software158Make sure a fax driver is installed158Make sure the printer is connected to a telephone line158Fax error messages on the printer control panel158Network troubleshooting160Network troubleshooting checklist160The Continue button is unavailable161Check if the USB cable is securely plugged into the USB ports on both the computer and the printer161Make sure the printer is plugged in and turned on161Make sure the USB port on the computer is working161Make sure the USB cable is working162Make sure you are using the correct CD for your printer model162Reconnect the printer power supply162Run the installer again162Make sure your computer is able to acknowledge USB activity on the USB port162Computer firewall is blocking communication with the printer163Communication with printer lost when connected to Virtual Private Network (VPN)163Wireless troubleshooting163Resetting the wireless settings to factory defaults164Cannot print over wireless network164Wireless print server not installed167“Communication not available” message appears when printing wirelessly167Resolving intermittent wireless communications issues169Notices172Product information172Edition notice172UNITED STATES GOVERNMENT RIGHTS173Trademarks173Federal Communications Commission (FCC) compliance information statement173Modular component notice174Licensing notices174Noise emission levels174Waste from Electrical and Electronic Equipment (WEEE) directive175Product disposal175Battery notice175Static sensitivity notice175ENERGY STAR176Temperature information176Power consumption176Product power consumption176Sleep Mode176Off mode177Total energy usage177European Community (EC) directives conformity177Notice to users of the US telephone network: FCC requirements177Notice to users of the Canadian telephone network178Notice to users of the New Zealand telephone network179South Africa telecommunications notice180Notice to Users in the European Union180Regulatory notices for wireless products181Exposure to radio frequency radiation181Industry Canada (Canada)181Notice to users in the European Union182Statement of Limited Warranty184LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT186MICROSOFT CORPORATION NOTICES188ADOBE SYSTEMS INCORPORATED NOTICE189Index190Size: 6.34 MBPages: 197Language: EnglishOpen manual