User ManualTable of ContentsContents2Safety information6About your printer7Thank you for choosing this printer!7Minimizing your printer's environmental impact7Finding information about the printer8Understanding the parts of the printer10Selecting a location for the printer12Ordering and replacing supplies13Ordering ink cartridges13Using genuine Lexmark ink cartridges13Replacing ink cartridges14Ordering paper and other supplies15Recycling Lexmark products15Using the printer control panel buttons and menus16Using the printer control panel16Changing the Sleep timeout18Saving paper and energy18Restoring factory default settings18Setting the security PIN of the printer19Using shortcuts20What are shortcuts?20Getting started21Launching the shortcuts page using the printer software21Creating a shortcut21Modifying or deleting a shortcut21Using shortcuts on the printer22Using the printer software23Minimum system requirements23Using the Windows printer software23Using the Macintosh printer software25Finding and installing optional software26Updating the printer software26Downloading PCL and PS drivers (Windows only)27Reinstalling the printer software27Uninstalling the printer software27Installing the printer software27Loading paper and original documents29Loading the paper tray29Loading various paper types31Saving paper settings34Loading original documents on the scanner glass34Loading original documents into the ADF35Using different paper sizes and types36Recommended paper brands36Setting the paper size and type37Setting the page dry time38Linking trays39Printing40Tips for printing40Printing basic documents40Printing a document40Printing using advanced color options41Collating printed copies41Changing the print order of pages42Printing multiple pages on one sheet43Printing documents from a memory card or flash drive44Printing specialty documents44Printing envelopes44Printing on labels45Printing on custom-size paper46Working with photos47Supported memory cards and file types47Using a memory card or flash drive with the printer47Printing photos from a memory card or flash drive49Printing photos from a PictBridge-enabled digital camera49Printing on both sides of the paper (duplexing)50Printing on both sides of the paper (duplexing) automatically50Setting the duplex printing dry time52Managing print jobs53Finding the print queue for your printer53Setting your printer as the default printer54Changing the default printing mode54Pausing print jobs55Resuming print jobs55Canceling print jobs56Printing from a mobile device56What is LexPrint?56Supported printers57Copying58Tips for copying58Making copies58Copying an ID card59Enlarging or reducing images59Adjusting copy quality60Making a copy lighter or darker60Collating copies using the printer control panel60Placing separator sheets between copies61Copying multiple pages on one sheet61Placing an overlay message on each page61Removing the background of a copy62Making a duplex (two-sided) copy62Making a duplex (two-sided) copy automatically62Making a duplex (two-sided) copy manually62Canceling copy jobs63Scanning64Tips for scanning64Scanning to a local computer64Scanning to a network computer65Scanning to a network folder65Scanning to a flash drive or memory card66Scanning photos67Scanning documents for editing68Scanning directly to e-mail using the printer software69Scanning to a PDF70Scanning FAQ71How can I improve the quality of a scan?71How can I adjust the color of a scan?71How do I scan in black and white?71Why am I being asked for a PIN?71Canceling scan jobs71E-mailing72Setting up the printer to e-mail72Setting up the e-mail function72Configuring e-mail settings72Creating an e-mail contact list73Creating an e-mail contact list using the computer73Sending e-mail74Tips for e-mailing74Canceling an e-mail75Faxing76Setting up the printer to fax76Scenario 1: Standard telephone line76Scenario 2: Digital Subscriber Line (DSL)79Scenario 3: VoIP telephone service80Scenario 4: Digital telephone service through a cable provider81Scenario 5: Country- or region-specific setup83Entering your user information86Configuring the fax settings87Configuring fax settings using the printer control panel87Configuring fax settings using the fax software88Creating a contact list89Creating a contact list using the printer control panel89Creating a contact list using the fax software90Sending faxes91Tips for sending faxes91Sending faxes using the printer control panel91Sending faxes using the computer92Receiving faxes92Tips for receiving faxes92Receiving faxes automatically93Receiving faxes manually93Faxing FAQ94If I skipped the fax setup initially, do I need to run the installer again to set up the fax?94What is a splitter and what type of splitter should I use?94What is my fax number?94What is my dialing prefix?95When do I need to set Auto Answer to On?95How many rings should I set?95How do I set the distinctive ring for the printer?95How can I check the dial tone?96How do I adjust the speaker volume on the printer?96How can I make sure that fax calls go to the printer and voice calls go to the answering machine?97What settings work best with voice mail service?97How do I change the resolution of the documents that I fax?97How do I send a fax at a scheduled time?97How do I send a fax using a phone calling card?98How do I know that the fax was sent successfully?98How do I print the fax history of the printer?98How do I print a fax on both sides of the paper?99How do I forward a fax?99Can I block faxes?99Can I retrieve failed faxes?100Networking101Installing the printer on a wireless network101Wireless network compatibility101Supported network security options101Printing a network setup page102Information you will need during wireless setup102Information you will need during advanced wireless setup103Installing the printer on a wireless network104Installing the printer on other computers105Determining the printer status using the network indicator light105Special wireless installation instructions106Assigning a static IP address107Changing wireless settings after installation107Advanced wireless setup108Adding a printer to an existing ad hoc wireless network108Configuring Wi-Fi Protected Setup manually109Use the Push Button Configuration (PBC) method109Use the Personal Identification Number (PIN) method109Configuring security109Configuring 802.1X Authentication110Installing the printer on an Ethernet network110Information you will need to set up the printer on an Ethernet network110Installing the printer on an Ethernet network111Performing network management tasks112Switching between USB, Ethernet, and wireless connections (Windows only)112Switching between USB, Ethernet, and wireless connections (Macintosh only)114Sharing a printer in a Windows environment116Sharing a printer in a Macintosh environment116Networking FAQ117What is Wi-Fi Protected Setup?117Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?117What is an SSID?118Where do I find my SSID?118What is a network?118How do I find out what type of security my network is using?118How are home networks configured?119What is a USB cable?121Why do I need a USB cable?121How do I attach the USB cable?121How are infrastructure and ad hoc networks different?122Finding the signal strength123How can I improve wireless signal strength?124Move the printer closer to the access point124Remove obstacles between the access point and the printer124Remove sources of interference124Arrange the network to reduce signal absorption124How can I make sure my computer and printer are connected to the same wireless network?125Can I use my printer on a USB and a network connection at the same time?126What is a MAC address?126How do I find the MAC address?127What is an IP address?128What is TCP/IP?128How do I locate IP addresses?128How are IP addresses assigned?129What is a key index?129What is the difference between Guided and Advanced setup?129Using the Embedded Web Server130Accessing the Embedded Web Server130Understanding the home page130Customizing printer settings131Maintaining the printer133Maintaining ink cartridges133Checking ink levels133Aligning the printhead133Cleaning the printhead nozzles134Cleaning the exterior of the printer134Cleaning the scanner glass135Moving the printer to another location135Troubleshooting137Before you troubleshoot137If Troubleshooting does not solve your problem137Setup troubleshooting137Incorrect language appears on the display138Change the language using the printer menus138Software did not install138Make sure that your computer meets the minimum system requirements138Temporarily disable security programs in Windows before installing the software138Check the USB connection138Reconnect the printer power supply138Recovering the security PIN of the printer138Print job does not print or is missing pages139Make sure the ink cartridges are inserted correctly139Select your printer from the Print dialog before sending the print job139Make sure the print job is not paused139Make sure your printer is set as the default printer139Reconnect the printer power supply139Remove and reconnect the USB cable connected to your printer139Check the USB connection139Remove and reinstall the printer software140Printer is printing blank pages140Reinstall the ink cartridges and deep clean and align the printhead140Printer is busy or does not respond140Make sure the printer is not in Sleep mode140Reconnect the printer power supply141Cannot delete documents from the print queue141Restart the computer and try again141Remove and reconnect the USB cable connected to your printer141Cannot print through USB141Check the USB connection141Make sure the USB port is enabled in Windows141Remove and reinstall the printer software142Understanding printer messages142Alignment Problem142Cannot Collate Job142Change [Paper Source] to [Size] Paper142Change [Paper Source] to [Size] [Type] Paper142Close Printer142Duplex Unit Missing143Ink Cartridge Access Door Open143Ink Cartridge Error144Ink Cartridge Missing144Ink Cartridge Unsupported144Ink Low145Load [Paper Source] with [Size] Paper145Load [Paper Source] with [Size] [Type] Paper145Memory Device Error145Network [x] Software Error145Paper Tray [x] Detected145Paper Tray [x] Removed146Printer Memory Full146Printhead Cannot Move146Printhead Error146Printhead Warning146Replace Ink Cartridge146Scanned Document Too Long146Scanner ADF Cover Open147Scanner Disabled147Short Paper147Standard Network Software Error147Unrecoverable Scan Error147USB Device Not Supported147USB Hub Not Supported147Clearing paper jams148Paper jam in the printer148Paper jam in the duplex unit148Paper jam in the ADF (select models only)149Paper or specialty media misfeeds150Check paper condition150Check paper loading150Remove each page as it is printed150Adjust the paper guides to fit the loaded paper150Print troubleshooting151Poor quality at the edges of the page151Check minimum print settings151Select the Borderless print feature151Streaks or lines on printed image152Check the ink levels152Select a higher print quality from the printer software152Make sure the ink cartridges are properly installed152Align the printhead152Clean or Deep Clean the printhead nozzles152Printed page has ink smears or smudges152Select a recommended paper for the print job152Set the page dry time value to Extended152Print speed is slow152Select a lower print quality from the printer software152Manually select a paper type that matches the type of paper you are using152Remove and reinstall the printer software152Maximize computer processing speed153Add memory to the computer153Computer slows down when printing153Check the USB connection between the printer and computer153Refresh your network connections153Close all applications not in use153Check your computer performance153Copy and scan troubleshooting153Copier or scanner does not respond154Set your printer as the default printer154Remove and reinstall the printer software154Scanner unit does not close154Poor copy or scanned image quality154Clean the scanner glass154Adjust the scan quality154Review the tips for copying, scanning, and improving print quality154Use a clearer version of the original document or image154Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner154Partial copies or scans of documents or photos154Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner154Select a paper size that matches the loaded paper154Make sure the Original Size setting matches the size of the document you are scanning154Scan was not successful155Check the USB connection155Restart the computer155Scanning takes too long or freezes the computer155Close other software programs that are not being used155Restart the computer155Cannot scan to a computer over a network155Make sure the printer and the destination computer are connected to the same network155Make sure the printer software is installed on the destination computer155E-mail troubleshooting155Cannot send e-mail155Check your e-mail configuration settings155Check your network connection156Check your proxy configuration156Make sure to enter a valid recipient e-mail address156Make sure the recipient mailbox is not full156Fax troubleshooting156Fax troubleshooting checklist156Cannot send faxes157Make sure that you have registered your user information in the printer157Decrease the transmission speed of the fax modem157Enable error correction157Enable automatic fax conversion158Make sure that the Dial Prefix setting is correct158Cannot receive faxes158Make sure that you have configured the correct settings for your setup158Make sure that the printer is connected to an analog port158Make sure that the printer memory is not full159Make sure that Fax Forwarding is disabled159Increase the ringer volume159Make sure that you have the correct manual answer code159Cannot run the fax software159Make sure a fax driver is installed159Make sure the printer is connected to a telephone line159Fax error messages on the printer control panel160Memory card troubleshooting161Memory card troubleshooting checklist162Nothing happens when a memory card is inserted162Reinsert the memory card162Network troubleshooting162Network troubleshooting checklist162The Continue button is unavailable163Check if the USB cable is securely plugged into the USB ports on both the computer and the printer163Make sure the printer is plugged in and turned on163Make sure the USB port on the computer is working163Make sure the USB cable is working164Make sure you are using the correct CD for your printer model164Reconnect the printer power supply164Run the installer again164Make sure your computer is able to acknowledge USB activity on the USB port164Computer firewall is blocking communication with the printer165Communication with printer lost when connected to Virtual Private Network (VPN)165Wireless troubleshooting165Resetting the wireless settings to factory defaults165Cannot print over wireless network166Wireless print server not installed169“Communication not available” message appears when printing wirelessly169Resolving intermittent wireless communications issues171Ethernet network troubleshooting173Printer does not appear in the list of printers found on the network173Cannot print to the network printer174Embedded Web Server does not open174Check the network connection174Check the address entered in the Web browser175Temporarily disable Web proxy servers175Contacting customer support175Notices176Product information176Edition notice176GOVERNMENT END USERS177Trademarks177Federal Communications Commission (FCC) compliance information statement177Modular component notice178Noise emission levels178Waste from Electrical and Electronic Equipment (WEEE) directive178Battery notice179Static sensitivity notice179ENERGY STAR179Temperature information179Power consumption179Product power consumption179Sleep Mode180Off mode180Total energy usage180European Community (EC) directives conformity181Regulatory notices for telecommunication terminal equipment181Notice to users of the US telephone network: FCC requirements181Notice to users of the Canadian telephone network182Notice to users of the New Zealand telephone network183Notice to Users in the European Union184Regulatory notices for wireless products184Exposure to radio frequency radiation184Industry Canada (Canada)184Notice to users in the European Union185Statement of Limited Warranty187Index190Size: 5.11 MBPages: 198Language: EnglishOpen manual